How to Troubleshoot MPF Multi-Feed Jam on a S2810dn Dell Laser Printer

How to Troubleshoot MPF Multi-Feed Jam on a S2810dn Dell Laser Printer



Troubleshoot MPF Multi-feed Jam

Step Action Yes No
1 Ensure the media type you are using.
If using Rough Surface paper, go to action 2.
If using other type of print media, go to action 3.
- -
2 Load Rough Surface paper one sheet at a time.
Does this solve your problem?
The task is complete. Go to action 4.
3 Use print media that is not damp.
Does this solve your problem?
The task is complete. Go to action 4.
4 Fan the print media.
Does this solve your problem?
The task is complete. Go to action 5.
5 Wipe the retard roller in the MPF where the multi-feed occurred with a cloth moistened with water. The task is complete. Go to action 6.
6 Decrease the number of print media to be loaded to the MPF.
Does this solve your problem?
The task is complete. Please contact Dell Technical Support.
Note: It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers.
Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.

If these steps do not correct the problem, please contact Dell Technical Support.

Printer support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.

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It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.



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Код статьи: SLN298583

Дата последнего изменения: 08/06/2018 11:50 AM


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