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Factory reset, restore, or reinstall Microsoft Windows on a Dell computer


Table of Contents:

  1. Restore your factory operating system
  2. Alternate recovery and reinstall options
  3. Legacy operating system information

Restore your factory operating system

To repair or restore your operating system to its original factory image, visit the Dell Media Backup page to create and use recovery discs directly from your Dell computer or how to download a Dell factory image for your product.

Restore your operating system


Alternate recovery and reinstall options

Windows 10

For a list of options for restoring or reinstalling Windows 10, refer to Dell support article "Reset or reinstall Windows 10 on your Dell computer".


Windows 8.1

To manually reinstall Windows 8.1, refer to Dell support article, "Windows 8.1 Upgrade and Installation Instructions".

To perform a system restore in Windows 8.1, refer to Dell support article, "How to run System Restore in Windows 8.1 on your Dell PC"


Windows 7

To learn how and when to use a system restore point, do a factory reset, or manually install Windows 7 on your Dell Computer, refer to Dell Knowledge base article, How to use a Restore Point, Factory Reset, or Manually Install Windows 7 on your Dell Computer.


Legacy operating system information

Windows Vista

Windows XP is no longer supported for manual or restore installation.

Video (English Only) - Restoring to factory settings with Dell Backup and Recovery 1.5

Windows XP is no longer supported for manual or restore installation.



Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Artikel-ID: SLN130027

Senast ändrad: 01/29/2018 10:13 AM


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