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Article Number: 000143239

Inspiron 5583, 5584, Latitude 3500 may display a gray image, a white horizontal line at the bottom, or a flickering image

Summary: You may experience a situation where your Inspiron 5583, 5584 or Latitude 3500 computer has an intermittent issue where the screen displays a gray image, a white horizontal line at the bottom, or a flickering image. ...

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Article Content

Symptoms

You may experience a situation where your computer has an intermittent issue where the screen displays a gray image, a white horizontal line at the bottom, or a flickering image.

To help resolve the issue, download the latest BIOS from the Dell Support website.

To download and install the latest BIOS, perform the following steps.

  1. Browse to the Dell Drivers & Downloads page for your computer.
  2. Using the drop down menu under Category, select BIOS.
  3. Touch or click Download to the right of the latest BIOS listed for your computer.
  4. Open File Explorer and browse to the location where the downloaded file is saved
  5. Double-click the BIOS setup file and follow the on-screen instructions to complete the installation process.
  6. Your computer may restart several times to complete the BIOS update process.

Article Properties

Affected Product

Inspiron 15 5583, Inspiron 15 5584, Latitude 3500

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

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