Knowledge Base

Microsoft Surface Pro 4 Behavior When the Battery is Depleted

Depleted Battery

The Microsoft Surface Pro 4 has no integrated power LED and this may cause confusion with users when trying to power the tablet on when the battery is depleted. If the tablet has enough power, it may flash the "Surface" logo on the screen, and then go black.

When users experience this behavior, the tablet should be plugged into the charger. The tablet may need to be charged for 5 minutes before it can be powered back on. It may take a couple hours to fully charge.

Article ID: SLN300563

Last Date Modified: 12/18/2017 11:20 AM

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