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Why do I get the error message "The Awfxcgf32.dll file is linked to missing export MAPI32.DLL" when I try to open my Inbox in Microsoft Windows Messaging?

Uncheck the Use Netscape Messenger from the MAPI-based application check box.


To resolve this problem, perform the following these steps:

  1. In Netscape Communicator, click Edit on the menu bar.
  2. Click Preferences.
  3. Click Mail & Newsgroups.
  4. Clear the Use Netscape Messenger from the MAPI-based application check box.
  5. Click OK.
  6. Quit Netscape Communicator.
  7. Reboot.
  8. The Inbox should start normally now.
  9. The next time you open Netscape Messenger, you will be prompted to make Messenger the default mail client.
  10. Select the Do not perform this check in the future check box and click NO.

The information contained in the above document consists of excerpts from Microsoft Knowledge Base. Any content editing was done for space considerations. Where possible, the document was left in its entirety. The technical information and troubleshooting described herein are for informational purposes only. For additional information or the complete document, please go to:

Article ID: Q221838 Title "Err Msg: The Awfxcg32.dll File Is Linked to Missing Export...."

This problem can occur if Netscape Communicator version 4.5 has been installed.


When you double-click Inbox on the Desktop, Microsoft® Windows® Messaging may not start. If Microsoft at Work Fax is installed, you may receive the following error message:
The AWFXCG32.dll file is linked to missing export MAPI32.DLL. A device attached to the system is not functioning. When you double-click the Mail icon in Control Panel, nothing may happen.


This problem can occur if Netscape Communicator version 4.5 has been installed and configured to be the default application for Messaging API (MAPI) programs.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Identificación del artículo: SLN17921

Última fecha de modificación: 02/11/2015 03:01 PM

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