Knowledge Base

The OptiPlex 3240 All-in-One (AIO) only supports a single external display

This article describes the OptiPlex 3240 All-in-One (AIO) external display support capabilities.

Cannot configure two external displays

The OptiPlex 3240 AIO may exhibit a symptom where it can extend or clone to either a High Definition Multimedia Display (HDMI) or a DisplayPort connected external display, but cannot energize both external displays at the same time.

Working per Design Specification

The HDMI and DisplayPort connections on the OptiPlex 3240 AIO share a single signal channel and can only energize one display at a time, either HDMI or DisplayPort.

The system cannot energize both at the same time. This feature is in accordance with the system design specifications.

Article ID: SLN298696

Last Date Modified: 08/13/2018 09:31 AM

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