Knowledge Base

How to Start Dell Data Protection Protected Workspace or Launch a New Protected Browser Window

Note: As of January 2018, Dell Data Protection | Protected Workspace has reached EOS and this article is no longer updated by Dell. For more information reference End of Life / End of Support Policy for Dell Data Security.

This article describes how to start Dell Data Protection | Protected Workspace or launch a new protected browser window.

Affected Products:

Dell Data Protection | Protected Workspace

To start the Protected Workspace product or to launch a new protected browser window within the secure container, double-click on the Protected Workspace icon on the desktop.

If the product is not running, clicking on the desktop icon will display a "Preparing protected environment" notification as a secure container is created. Once that process has finished, a protected browser window will be displayed.

To indicate that the Protected Workspace product is running, a system tray icon showing the Protected Workspace Enterprise logo is displayed in the system tray.

Applications running in the Protected Workspace secure container will have a customizable border color that outlines application window. This is to help the user distinguish between an unprotected applications and those running in the secure container.

The following screenshot displays a protected Internet Explorer with a green border.

For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.

Article ID: SLN296753

Last Date Modified: 06/27/2018 09:57 AM

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