Knowledge Base

E525w Dell Color Multifunction Printer Support Center



Refer to the expanding sections and then the convenient links to recommended support articles for the E525w Dell Color Multifunction Printer.


Dell Laser Printers are uniquely identified by their Service Tag and Express Service Code. Using the Service Tag and Express Service Code on the Dell Support Site provides you the drivers, software and manuals specific to your printer.

The Service Tag sticker on your E525w printer is located inside of the side door on the printer (Figure 1).


Figure 1: E525W Service Tag Sticker

A Service Tag may also be printed on the rear of the printer.

Note: For additional information refer to:

Refer to Dell Knowledge Base article on How to Find Warranty Status and Information for help and information.

User's Guide and Setup Guide for the E525w Dell Color Multifunction Printer

Drivers and Firmware Downloads

Download Material Safety Data Sheets

Refer to the following Dell Knowledge Base articles for information on how download and install drivers and software for your printer.

Refer to the following Dell Knowledge Base article for information on how download and install drivers and software for your printer.
How to Install and Configure a Dell Print Driver on Mac OS X

Refer to the following Dell Knowledge Base article for information on how download and install drivers and software for your printer.
Installing Dell Laser Printers on Non-Windows Systems

Refer to the following Dell Knowledge Base article for information on How to Check the Paper Specifications on the E525w Dell Color Multifunction Printer.

Refer to the following Dell Knowledge Base articles for information on how download and install drivers and software for your printer.

Refer to the following Dell Knowledge Base article for information on How To Configure SMB (Server Message Block) Scanning On each Dell Laser Printer.

Refer to the following Dell Knowledge Base article for information on How to Print Settings Pages on All Dell Laser Printers.

Refer to the following Dell Knowledge Base article for information on How to Log Into the EWS using the Default Username and Password on All Dell Laser Printer Models.

Refer to the following Dell Knowledge Base articles and manuals for information on paper specifications, loading and jams.

Refer to the following Dell Knowledge Base article information on ESS Errors on Dell Laser Printers

Refer to the following Dell Knowledge Base articles for information on resolving communication and spooler issues.

Refer to the following Dell Knowledge Base articles for information on How to Clear NVRAM, Network, Settings E-xxx Dell Laser Printers.

Refer to the following Dell Knowledge Base articles and manuals for information on resolving toner cartridge issues.

Refer to the following Dell Knowledge Base articles and manuals for information on resolving faxing issues.

Refer to the following Dell Knowledge Base article on How to troubleshoot noise issues on the Dell E525w Color Multifunction Printer

Use this section when you have a new printer that you want to add to a existing wireless network.

  1. Make sure your computer is connected to the Internet.
    Note: For information on setting up a wireless network or adding your computer to a exiting wireless network, visit our Networking and Wireless Support Center.
  2. Insert the Software and Documentation disc that came with disc or download from web and follow instructions.
  3. The software will look for your printer and may take a while since it will not be connected at this time.
  4. Select Setup... I want to set up a new printer
  5. Select Wireless.
    Note: The E525W only supports the 2.4GHz frequency, make sure that the 2.4GHz band on your router is enabled. When you are unsure, contact the manufacture of the wireless router.
  6. Confirm that the Wi-Fi icon (add picture) is displayed on printers operating panel then click Next.
    Notes: When the Wi-Fi icon is not displayed:
    1. When an Ethernet cable is connected to printer, remove it.
    2. Turn the printer off and then turn back on.
  7. Connect a USB cable to the printer and computer, and then click Next when Next appears in the Window and follow the prompts.
    Note: You will need to know your Network name (SSID) and Network security key (if any), for more information refer to Dell Knowledge Base article Securing Your Wireless Network.
  8. At the end of the process you will be asked to Print a Test Page.
  9. Click Print Test Page.
    Notes:
  10. After you have printed a test page, it is recommended that you set-up your wireless router to assign the same IP address to your printer, all the time. This will make it easier to connect consistently with your printer.

    For more information refer to the Dell Knowledge Base article that matches the Operating System on your computer:

Use this section when you want to connect a computer to a printer that is already connected to a existing wireless network and set-up to print.

  1. Check the screen of your printer for any error messages. When an error message is present, resolve this issue first. Search our Dell Support site for the error message. To get the best results from your search include the name of your product and the full error code as example, "E525W Misfeed Jam 075-100", rather than simply "Misfeed Jam".
  2. Make sure you computer is connected to the Internet.
    Notes:
    1. The E525W only supports the 2.4GHz frequency, make sure that the 2.4GHz band on your router is enabled. When you are unsure, contact the manufacture of the wireless router. To make sure the wireless adapter in your computer can communicate on the 2.4GHz frequency, refer to the Configure the Wireless Adapter Settings for Optimal Performance tab in Dell Knowledge Base article I am having issues with a slow connection, getting or staying on the Internet..
    2. For information on setting up a wireless network or adding your computer to a exiting wireless network, visit our Networking and Wireless Support Center.
  3. Print a Settings Report to obtain the current IP address assigned to the printer, you may need this while installing the software for the printer a page.

    For most current printers, to print a settings page:

    1. Press the 'Menu' button.
    2. Select 'System'.
    3. Select 'Reports' or 'Report/List'.
    4. Select 'System Settings'.
  4. When these instructions do not match your printer, refer to the manual for your printer.
    Note: For more information, refer to Dell Knowledge Base article Downloading and Viewing Printer Manuals.
  5. Look for the IP address listed in the Wireless Network section of the report.
  6. Confirm a valid IP Address for your network is listed, typically this will be in the 192.168.x.x or 10.0.x.x range. When the address appears valid (169.254.x.x), continue to Step 6 or you can refer to Dell Knowledge Base article Test the Network Connection to see if your computer can communicate with the printer.
  7. Insert the Software and Documentation disc that came with disc or download from web.
  8. The software will look for your printer and may take a while.
  9. Select Connect.... I want to connect this computer to the printer.
  10. Under Choose a Method of Connection, select Wireless or Ethernet Connection, and then click Next.
  11. Select your printer from the list and follow the instructions.
    Note: When you printer is not listed even after using the refresh option.
    1. Click add printer.
    2. In the Port Name: box enter the IP address from the Report you printed earlier.
    3. In the Enter IP address box enter the IP address from the Report you printed earlier, and then click Next.
  12. Your printer will be added to the list, and then click Next.
  13. Select which options you want and then click Next.
  14. Click Install, the installation process begins.
  15. Click Print Test Page.
    Notes:
  16. After you have printed a test page, it is recommended that you set-up your wireless router to assign the same IP address to your printer, all the time. This will make it easier to connect consistently with your printer.

    For more information refer to the Dell Knowledge Base article that matches the Operating System on your computer:

Already have TechDirect for self-dispatch? Click here to log in.




Article ID: SLN297461

Last Date Modified: 07/18/2018 12:48 PM


Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.