Installation of the Proof of Purchase from the ACPI table failed. Error code: 0xC004F057

Installation of the Proof of Purchase from the ACPI table failed. Error code: 0xC004F057


The following error is being received "Installation of the Proof of Purchase from the ACPI table failed. Error code: 0xC004F057".

This issue can occur due to the build process and key used when initially building the system at the factory.

It appears to only occur with Windows Server 2012 and 2012 R2.



The solution is to re-register with the product key received when purchasing the server. This can be done by using slgmgr.vbs

The following will be done from an administrative command prompt

Enter slmgr /upk

A prompt will appear stating the product key was uninstalled.

Machine generated alternative text:Administrator: Command Prompt icrosoft Windows LUersion 6 .3.96øøI (c) 2M 3 Microsoft Corporation. RI I rights reserved. : XWindowsXsystem32)s Imgr 'upk : XWindowsXsystem32) Windows Scri t Host Uninstalled product key successfully.

Enter slmgr /cpky

A prompt will appear stating the key was cleared from the registry.

Enter slmgr /rearm

Machine generated alternative text:Administrator: Command Prompt icrosoft Windows LUersion 6 .3.96øøI (c) 2M 3 Microsoft Corporation. RI I rights reserved. : ystem32)s Imgr : ystem32)s Imgr : ystem32)s Imgr 'upk /cpky / rearm_

A prompt will appear saying the command was successful and a reboot is needed.

Machine generated alternative text:Administrator: Command Prompt icrosoft Windows LUersion 6 .3.96øøI (c) 2M 3 Microsoft Corporation. RI I rights reserved. : XWindowsXsystem32)s Imgr 'upk Imgr /cpky : XWindowsXsystem32)s Imgr / rearm : XWindowsXsystem32) Windows Scri t Host Command completed successfully. Please restart the system for the changes to take effect.

Reboot the system.

Upon logging back into the system after a reboot, enter your product key using slmgr /ipk <product key here>.

To activate windows use slmgr /ato.

The error should no longer occur on the system and you should now be activated with the proper license key.



Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN292120

Last Date Modified: 09/14/2019 05:46 AM


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