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Article Number: 000125312

Edge Gateway 300x with Ubuntu cannot wake when Wake on Wireless LAN is enabled

Summary: Steps to resolve the Edge Gateway 300x with Ubuntu Core 16 being unable to wake up from a S5 power state using the WOL client.

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Article Content

Symptoms

Edge Gateway 300x with Ubuntu Core 16 – The system cannot Wake On LAN from S5 state. Follow the steps below to resolve the issue.

Cannot WOL from S5.

While deploying the Edge Gateway 300x with Ubuntu Core 16 you will notice that after configuring the BIOS Wake on LAN (WOL) settings to enable LAN/WLAN and booting to the OS. The system cannot wake up from a S5 power state using the WOL client.

Solution.

Canonical has provided an update the kernel that addresses this issue:

  1. Connect the unit to the Internet and allow automatic Over-the-Air (OTA) updates from the Ubuntu Snap Store.
  2. This will update the Kernel to version 37 which resolves this issue.

Cause

none

Resolution

refer to the symptoms above

Article Properties

Affected Product

Dell Edge Gateway 3000 Series, Dell Edge Gateway 3000 Series OEM Ready

Last Published Date

20 Feb 2024

Version

4

Article Type

Solution

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