To repair or restore your operating system to its original factory image, visit the Dell Media Backup page to create and use recovery discs directly from your Dell computer or how to download a Dell factory image for your product.
For a list of options for restoring or reinstalling Windows 10, refer to Dell support article "Reset or reinstall Windows 10 on your Dell computer".
To manually reinstall Windows 8.1, refer to Dell support article, "Windows 8.1 Upgrade and Installation Instructions".
To perform a system restore in Windows 8.1, refer to Dell support article, "How to run System Restore in Windows 8.1 on your Dell PC"
To learn how and when to use a system restore point, do a factory reset, or manually install Windows 7 on your Dell Computer, refer to Dell Knowledge base article, How to use a Restore Point, Factory Reset, or Manually Install Windows 7 on your Dell Computer.
Video (English Only) - Restoring to factory settings with Dell Backup and Recovery 1.5
Article ID: SLN130027
Last Date Modified: 11/13/2018 01:35 PM
Thank you for your feedback.