Knowledge Base

How to Check the System Configuration on Your Dell System

Guide to checking your systems components list online. This includes hardware, software and services purchased with the system at point of sale. Displays: Computer Model, Shipping Date, Country Purchased, Hardware Components (Quantity & Part Numbers), Software Purchased / Installed, Services.

Checking your order configuration

You can check your system configuration as it was shipped on our support site. It displays information such as:

  • Computer Model
  • Shipping Date
  • Country Purchased
  • Hardware Components (Quantity & Part Numbers)
  • Software Purchased / Installed
  • Services

Video (English Only)- Find your Desktop, Laptop or AIO Service Tag (1:47)

Here are some guided steps to help you find the configuraton information:

1. Visit the Dell Support website at
2. Enter your system Service Tag in the box highlighted below or choose to Detect My Product.

Enter service tag or express service code
figure 1: Enter service tag or express service code.

3. Click System Configuration from the left hand side menu.

System configuration menu selection.
figure 2: Select system configuration from the left hand menu.

4. This will show 2 options - one for Original configuration (as shipped) and another for Current configuration (prompts Dell System Detect to analyze your system now). Then click the downward arrow beside Components.

Select components to view the configuration.
figure 3: Select components to view the configuration.

5. The list of components will be displayed below with the line items of the order and the part numbers.

View of the system configuration items
figure 4: View of the system configuration items

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Article ID: SLN285421

Last Date Modified: 01/11/2018 08:59 AM

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