How to Setup and Manage Your iDRAC or CMC for Dell PowerEdge Servers and Blades

How to Setup and Manage Your iDRAC or CMC for Dell PowerEdge Servers and Blades

This article explains how to set up and configure a Dell PowerEdge server of 14th generation (14G), which is the latest generation released (July 2017).
How to setup and manage the iDRAC is also provided for older generations of servers at the bottom of this page (13G, 12G, 11G, 10G, and 9G)

Dell PowerEdge 14G

14G PowerEdge is the latest server generation released by Dell in July 2017. The complete list of new features can be found on this page. Complete the following steps to configure your new 14G PowerEdge Server and fully benefit the features.

Table of Contents:

  1. Setting up the system
  2. Configure the iDRAC
  3. Log in to iDRAC
  4. Configure and Launch the LifeCycle Controller (LCC)
  5. Installation of an Operating System
  6. Update Strategies
  7. Embedded Hardware Diagnostic
  8. Embedded SupportAssist
  9. 14G trending issues
  10. Additional Resources
  11. Previous Generation Servers

1. Setting up the system

  1. Unpack the system

  2. Install the system into the rack. How to physically install a server in a rack or tower mode is explained in the article SLN305548

  3. Connect the peripherals to the system

  4. Connect the power and turn on the system. It can be done by pressing the power button or by using the iDRAC

2. Configure the iDRAC

The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, help them perform remote system management and reduces the need for physical access to the system.

1. Options to set up the iDRAC IP address

You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC. You can set up the IP address using one of the following interfaces:

  • iDRAC Settings utility - Recommended
  • Lifecycle Controller (see Lifecycle Controller User’s Guide)
  • Dell Deployment Toolkit (see Dell Deployment Toolkit User’s Guide)
  • Chassis or Server LCD panel (see the system’s Hardware Owner’s Manual)
  • For blades, using the CMC Web interface (see Dell Chassis Management Controller Firmware User’s Guide)
Note: In the case of blade servers, you can configure the network setting using the Chassis LCD panel only during initial configuration of CMC. After the chassis is deployed, you cannot reconfigure iDRAC using the Chassis LCD panel.

2. Setting up the iDRAC IP using iDRAC Setting Utility (F2 during startup)

You can set up the IP address or use the default iDRAC IP address to configure initial network settings, including setting up DHCP or the static IP for iDRAC.
In the case of blade servers, the iDRAC network interface is disabled by default.

Example setting up iDRAC IP using iDRAC settings utility (F2 during startup):

  1. Turn on the managed system.
  2. Press <F2> during Power-on Self-test (POST).
  3. In the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings page is displayed.
  4. Click Network. The Network page is displayed.
  5. Specify the network settings
  6. Click Back, click Finish, and then click Yes. The network information is saved and the system reboots

iDRAC configuration is now completed. The iDRAC Web User Interface can now be reached with any supported browser (IE, Firefox, Chrome, Safari).
If there is any access issue:

  • Try to ping the iDRAC IP to check that the network configuration has been replied.
  • Check which LOM (network card) has been selected in the iDRAC network settings. The LOM can be shared with the server network cards or use the dedicated iDRAC NIC's.
Important: After you configure iDRAC IP address, ensure that you change the default user name and password after setting up the iDRAC IP address.

3. Log in to iDRAC

To login into the iDRAC Web User Interface, the first step is to open a browser and enter the address IP. There are others ways to connect to the iDRAC using command line protocols (SSH, RACADM).

The login screen will be displayed. If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system Information tag. If you have not opted for secure default access to iDRAC, then the default username and password are "root" and "calvin".

The Secure Password will be located on a sticker on the underside of the system tag with the Service Tag information. If the default password on the sticker is blank, it means that the default password is "calvin". "root" remains the username.

Fig. 1: Sticker with secure default password

Note: In the iDRAC settings, it is possible to enable directory log in (Microsoft AD or LDAP).

For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at

4. Configure and Launch the LifeCycle Controller (LCC)

Dell Lifecycle Controller is an advanced embedded systems management technology that enables remote server management using integrated Dell Remote Access Controller (iDRAC). Using Lifecycle Controller, you can update the firmware using a local or Dell-based firmware repository. The OS Deployment wizard available in Lifecycle Controller enables you to deploy an operating system.

To access the LCC, please press F10 during startup. The lifecycle controller shares an IP address with one of the server network cards. The IP address has to be configured at least once to use the update and the OS installation feature. This page explains how to the initial set up of the Lifecycle Controller.

5. Installation of an Operating System

The embedded LifeCycle Controller simplifies the installation of the Operating System with the "OS Deployment" feature. When using this feature, drivers are pre-loaded before the installation process. The OS is smoothly installed as all components are well recognized by the OS.

Find all details in the dedicated article How to install the operating system on a Dell PowerEdge Server? - SLN129177

6. Update Strategies

Dell PowerEdge servers offer a wide variety of options for keeping firmware and drivers up to date. Whether you want to update a single driver on a single system, or if you want to update all your systems at once, Dell provides many useful tools to simplify the process.

For more information read the dedicated How-To article Tutorial to Update a PowerEdge - SLN300662.

7. Embedded Hardware Diagnostic

The Hardware Diagnostics is embedded in the Lifecycle Controller and has a physical (as opposed to logical) view of the attached hardware, so it can identify hardware problems that the operating system and other online tools cannot identify.

Find all details in the dedicated article How to Run Hardware Diagnostics on your PowerEdge Server - SLN283546.

8. Embedded SupportAssist

Starting with the 14th generation of PowerEdge servers, SupportAssist is now embedded in the integrated Dell Remote Access Controller (iDRAC). When registered, SupportAssist automatically identifies hardware faults, creates a case, and initiates contact from Dell EMC to the customer.

For the registration read the dedicated article PowerEdge 14G - How to register the iDRAC embedded SupportAssist? - SLN306712

For troubleshooting, you can export the SupportAssist Collection (link to SLN306712) through the iDRAC web interface even without a registration.

9. 14G trending issues

10. Additional Resources is an online application that provides videos to handle the server's components.
The videos and documents include a wide range of topics, such as:
  • Step-by-step videos, including overviews of system internals and externals, as well as detailed, concise, task-oriented videos
  • Reference materials, including searchable Owner’s Manual content, LCD diagnostics, and an electrical overview

11. Previous generation servers

How to identify the generation of a server is explained in the article SLN294897
Click here for Additional iDRAC Troubleshooting.
Click here for Legacy iDRAC6 firmware

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Article ID: SLN85612

Last Date Modified: 06/20/2019 06:35 AM

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