007-340 & 007-341 Restart Printer - Error on Dell™ 2130cn Laser Printer

007-340 & 007-341 Restart Printer - Error on Dell™ 2130cn Laser Printer



Article Summary: This article provides information on "007-340 & 007-341 Restart Printer - Error on Dell™ 2130cn Laser Printer".


Table of Contents:
  1. 007-340 & 007-341 Restart Printer - Error on Dell™ 2130cn Laser Printer




Issue 1.


007-340 & 007-341 Restart Printer - Error on Dell™ 2130cn Laser Printer



This issue relates to an error with the PHD (Photoconductive) Unit. To resolve this error please try the following steps:

1. Turn the printer off.

2. Wait 10 seconds.

3. Turn the printer on.

4. Determine if the issue still occurs.

5. If 007-340 or 007-341 Restart Printer Error recurs please remove the PHD Unit and remove any packaging.

To Remove PHD Unit:

-> Remove the Paper Tray

-> Open the front cover.

-> Put a piece of paper on the transfer belt to protect it from scratches and from light damage. Do not cover the left and right of the belt guards with the paper.

-> Rotate the four stoppers of the PHD counter-clockwise 90 degrees to release the locks




-> Remove the PHD unit toward you by pulling it by the left and right handles.

-> Lift up the PHD unit from the printer. Be careful to avoid scratching the transfer belt.

-> Remove the packing tape by pulling straight out




Protecting Cover and Packing Tape (1 - Cover, 2 - Tape)

-> Reinsert the PHD.

-> Close the front cover.


6. If error recurs with the PHD Unit re-seated please try another PHD from a working 2130CN Laser Printer (if available).

7. If issue recurs after trying another PHD or no PHD Unit is available, please call Dell Technical Support to advise
.



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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN153351

Last Date Modified: 11/23/2015 07:23 AM


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