Article Summary: A failing hard disk drive may cause DHCP or PXE errors when the system attempts to boot to Windows.
Preboot Execution Environment (PXE) errors normally occur when the system basic input-output system (BIOS) cannot boot to the system's hard disk drive or a network boot environment. The following examples are some of the most common PXE error messages you might encounter:
This error occurs when a system has failed to boot to a network. Most system designs have the capability to boot to a network to allow the system to be imaged with a standardized image. Most systems outside a corporate domain do not use this capability and when these errors are present they indicate a failure to boot to the local hard disk drive. This failure may be an indication of a hard drive failure.
If you are trying to boot to a network, ensure that the network cable is firmly connected at the system and the network jack. You might also try a different network cable and/or network jack in the building or try a system you know will boot to the network at this jack and cable to rule out other hardware issues outside the system.
If you encounter this error, attempt the following troubleshooting steps:
Article ID: SLN155266
Last Date Modified: 06/18/2018 10:54 AM
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