How to Troubleshoot Fuser Errors 010-317, 010-359 or 010-377 on the 3130cn / 3130cdn Dell Laser Printer

How to Troubleshoot Fuser Errors 010-317, 010-359 or 010-377 on the 3130cn / 3130cdn Dell Laser Printer


Table of Contents:

  1. Meaning of Errors
  2. Remove, Check and Reseat the Fuser Unit
  3. Fit a New or Known Good Part if Available

This article provides information on "How to Troubleshoot Fuser Errors 010-317, 010-359 or 010-377 on the 3130cn / 3130cdn Dell Laser Printer"


1. Meaning of Errors

Error code Meaning
010-317 Fuser detached
010-359 Unsupported fuser
010-377 Fuser failure

More info can be found in the 3130cn User’s Guide.

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2. Remove, Check and Reseat the Fuser Unit

  1. Switch the power off.
  2. Remove the fuser unit.
  3. Check the connector on the fuser unit for damage.

  4. Check the printer side connector for damage.

  5. If the error occurs after replacing the fuser, check the part number (second section of the serial number) matches the old part.

  6. Reseat the fuser and switch the printer back on.

More info can be found in the 3130cn User’s Guide.

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3. Fit a New or Known Good Part if Available

If a new or known good fuser unit is available, fit it to the printer for testing.

More info can be found in the 3130cn User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.

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Article ID: SLN286204

Last Date Modified: 08/03/2015 03:23 PM


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