Knowledge Base

Password Manager Error "Cannot access Password Manager from elevated process" in Dell Data Protection Security Tools


Note: As of February 2018, Dell Data Protection | Security Tools has reached EOS and this article is no longer updated by Dell. For more information reference End of Life / End of Support Policy for Dell Data Security.

This article provides information how to resolve Password Manager Error: Cannot access Password Manager from elevated process.


Affected Products:

Dell Data Protection | Security Tools




In Dell Data Protection | Security Tools and attempting to manage Password Manager, an error "Cannot access Password Manager data from elevated process" is received.

This error will appear if the user has local administrator permissions or UAC is set to off.

To resolve this issue:

  • Remove local administrative rights

  • Turn on UAC


For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.


Article ID: SLN297375

Last Date Modified: 06/26/2018 03:43 PM


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