Submitting Tax-Exempt Documentation
You have the option to fax or email your exemption certificates to Dell’s Tax Department. Please clearly mark with your Dell customer number and email to Tax_Department@dell.com or fax to 1-800-433-9023.
Required Sales Tax Forms
Generally, Dell requires a copy of the "Bill To" customer's State Sales Tax Exemption certificate or Resale Certificate for the "Ship To" state.
Some states provide blank forms that must be presented to a vendor, while others have state-issued letters or certificates.
Note: It will depend on the type of exemption being claimed and the state in question what form is needed, or whether a certificate is required at all.
Please check the respective state's website for sales tax forms:
Claiming Tax Exemptions
Not all points mentioned below may apply to your state's certificate, nor is the list all-inclusive. Please make sure to complete all entries on the form, which helps to ensure that your exemption is claimed.
Keep in mind the following information if you are filling out the form for these types of exemptions:
Non-profits are not necessarily exempt from state sales tax, although they may be exempt from federal income tax. States have specific requirements on what documentation is needed when claiming such an exemption.
Indicate how the computer equipment is used in your manufacturing process.
Note: Some states exempt from tax, or tax at a reduced rate, equipment used in certain manufacturing processes. In many instances, the machinery must be used directly in manufacturing. States have specific forms for this type of exemption. A multi-jurisdiction form is not valid documentation for this type of exemption.
Exemptions are allowed, according to the U.S. Department of State, to certain foreign government personnel and offices under the authority of the Foreign Missions Act (22 USC 4301 et seq.)
State Sales Tax Holidays in 2015
If your purchases qualify for a state sales tax holiday, your invoice will not reflect tax.
As individual states finalize their guidelines, the following table will be updated.
(See Notes below)
|Tax Free Limit||Shipping and Handling
Part of Limit?
|Taxed if Threshold Exceeded?||Time Zone Applied||Notes|
|Alabama||Aug 5 - 7, 2016||Up to $750 per item.||Yes||Yes||CST||See note in additional state details below.|
|Florida||Not allowing computer sales in Sales Tax Holiday for 2016||N/A||N/A||N/A|
|Georgia||July 30 - 31, 2016||Up to $1,000||No||Yes||EST|
||Aug 5 - 6, 2016||Up to $2,500 of sales price.||No||No||CST||State tax only.
Locals may still apply.
|Massachusetts||Aug 20 - 21, 2016||$2,500 or less per item||N/A||N/A||N/A||Pending HB 2635 Approval
Purchasers paying with business credit cards or checks must be charged tax.
|Missouri||Aug 7 - 9, 2016||Up to $1,500 - (computers)
Up to $350 - (software)
|No||Yes||CST||State tax only.
Locals may still apply.
|New Mexico||Aug 5 - 7, 2016||Up to $1,000 - (Computers)
Up to $500 - (Listed Peripherals)
|Tennessee||July 29 - 31, 2016||Up to $1,500||Yes||Yes||CST|
Table 1: 2016 State Sales Tax Holidays
How Do I Get the State Tax Refund that was Charged when I Ordered Online?
Dell's tax department will make every effort to remove tax before the order is shipped.
However, if the order is shipped before the tax was removed; the tax department will process a credit back to the original form of payment within 3-4 weeks. Please feel free to email Tax_Department@dell.com for additional questions regarding your order.
Why does Dell charge Sales Tax ?
We cannot speak to the business practices of other companies however Dell is registered in most states and jurisdictions to collect and remit the appropriate sales tax unless the customer supplies us with an exemption certificate. Other internet retailers may not have nexus in the shipping jurisdiction and therefore do not charge sales tax or require an exemption certificate.
Article ID: SLN117638
Last Date Modified: 05/14/2019 07:13 AM
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