How to Troubleshoot Paper Feed Problems 1700n / 1710n / 1720dn Dell Laser Printers

How to Troubleshoot Paper Feed Problems 1700n / 1710n / 1720dn Dell Laser Printers


Table of Contents:

  1. How to Troubleshoot Paper Feed Problems

This article provides information on "How to Troubleshoot Paper Feed Problems 1700n / 1710n / 1720dn Dell Laser Printers"


1. How to Troubleshoot Paper Feed Problems

After receiving the paper jam error code, quickly double click the Continue button and find the secondary error code.

If there is no secondary error code, refer to: Paper Jam Error Occurs without a Secondary Error on the 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer

LED Off Off
LED On On
Fast Flash Flashing

Table 1: LED States

Continue Ready / Data Toner Low / Replace Drum Load / Remove Paper Paper Jam Error Troubleshooting
LED On LED On LED Off LED Off LED On LED Off Paper Jam at the Input Sensor on the 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
LED On LED Off LED On LED Off LED On LED Off Paper Jam under the Toner Cartridge on the 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
LED On LED Off LED Off LED On LED On LED Off Paper Jam at the Exit Sensor on the 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
LED On LED Off LED Off Fast Flash LED On LED Off
LED On LED Off Fast Flash LED Off LED On LED Off
LED On LED Off Fast Flash Fast Flash LED On LED Off
LED On LED Off Fast Flash LED Off LED On LED Off
LED On Fast Flash LED Off Fast Flash LED On LED Off
LED On LED Off LED On LED On LED On LED Off Paper Jam at the Input Sensor on the 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
LED On LED On LED Off LED On LED On LED Off Paper Jam at the Input Sensor on the 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer
LED On LED On LED On LED Off LED On LED Off Paper Jam at the Input Sensor on the 1700 / 1700n / 2230d / 2230dn / 3330dn / 1710 / 1710n / 1720 / 1720dn / 2350d / 2350dn / 2330d / 2330dn Dell Laser Printer

Table 2: Dell 1700-Series Laser Printer Paper Jam Secondary LED Error Codes

More info can be found in the 1700n User’s Guide, 1710n User’s Guide, or the 1720dn User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.

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Article ID: SLN162625

Last Date Modified: 12/05/2019 05:01 PM


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