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Slow built-in Flash Memory Card Reader Performance on the U2413 Monitor

Summary: How to troubleshoot the U2143 Monitor if the flash memory card reader is going slow.

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Article Content


Symptoms


If you experience slower than expected performance when using your flash card on the U2413, a solution can be found in this article.


Slow Flash Memory card reader response

One of the features of the Dell U2413 flat panel display is a built in Flash Memory card reader on the left edge of the display above the USB ports.

SLN295467_en_US__1U2413

Some Dell U2413 displays experience the Flash Memory card reader being slow to respond to card insertion and that the Dell Color Calibration software was also affected by the Flash Memory card reader.

This indicates that the built-in Flash Memory card reader coupled with the default Realtek driver installed read data transfers about 15MB/s slower than without the Realtek driver on every SD card tested.


Solution

The U2413 the Dell Color Calibration software communicates via the Flash Memory card reader. Due to this, changes in the Flash Memory card reader driver or uninstalling the Flash Memory card reader driver will impact the performance of the Dell Color Calibration software. This is considered a normal event.

Realtek recommends updating the Flash Memory card driver SLN295467_en_US__2iC_External_Link_BD_v1 to resolve the data transfer speed issue 


Cause

Not Applicable

Resolution

Not Applicable

Article Properties


Affected Product

Dell U2413

Last Published Date

05 Mar 2024

Version

4

Article Type

Solution