For the Fingerprint Reader to function you will need to install the drivers & software on your system. The software used for the fingerprint reader is Dell Data Protection|Security Tools (DDP|ST) and can be found on the Drivers & Downloads site page, from there, please add your service tag or allow the site to identify your system to ensure the correct driver & software are identified for your system and proceed to the Drivers section from the left hand menu shown
The Dell Data Protection|Security Tools (DDP|ST) replaces the Dell Data Protection Access (DDPA) which is no longer available. DDP|ST 1.0 comes pre-installed on all Dell Latitude, OptiPlex and Precision systems and on selected XPS notebooks. It can also be downloaded through the Drivers & Downloads site page. Here is the Dell Data Protection | Security Tools (DDP | ST) Software and Hardware Prerequisites
Download & install Dell Dell Data Protection|Security Tools (DDP|ST) Driver.
This can be found within the Security Section of the Drivers & Downloads site.
Once installed, this will eliminate the yellow bang from Device Manager and will allow ControlVault firmware upgrade.
Download and extract Dell ControlVault Firmware update package.
This can be found within the Security Section.
Once all the files have been extracted to a floder on you system.
Click Start to start the upgrade process. A system restart is required to complete the upgrade process.
Once the Control Vault firmware is complete, click Restart to finalise the firmware upgrade.
The system will restart and load Windows.
(Figure 01 ControlVault in Device Manager)
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Article ID: SLN155141
Last Date Modified: 03/07/2018 06:49 AM
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