H710/H710P/H810 PERC Controllers may report an event "Battery Charging was suspended due to high battery temperature".
Example of error log in the Raid Controller:
02/09/13 1:15:43: EVT#01764-02/09/13 1:15:43: 431=Battery charging was suspended due to high battery temperature
11/12/13 15:20:14: EVT#01797-11/12/13 15:20:14: 147=Battery started charging
11/12/13 16:00:19: EVT#01798-11/12/13 16:00:19: 148=Battery is discharging
11/12/13 22:18:24: EVT#01799-11/12/13 22:18:24: 431=Battery charging was suspended due to high battery temperature
The event -- "Battery charging was suspended due to high battery temperature" is a false message.
Please update PERC Controller to minimum firmware version 21.3.0-0009 or later.
Find the latest firmware:
|Need more help?
Find additional Product Resources
Visit and ask for support in our Communities
Create an online support Request
Article ID: SLN288697
Last Date Modified: 09/14/2019 05:14 AM
Thank you for your feedback.