Battery charging was suspended due to high battery temperature on PowerEdge Raid controllers: H710/H710P/H810

Battery charging was suspended due to high battery temperature on PowerEdge Raid controllers: H710/H710P/H810


Description of Issue


H710/H710P/H810 PERC Controllers may report an event "Battery Charging was suspended due to high battery temperature".


Example of error log in the Raid Controller:

02/09/13 1:15:43: EVT#01764-02/09/13 1:15:43: 431=Battery charging was suspended due to high battery temperature

or

11/12/13 15:20:14: EVT#01797-11/12/13 15:20:14: 147=Battery started charging
11/12/13 16:00:19: EVT#01798-11/12/13 16:00:19: 148=Battery is discharging
11/12/13 22:18:24: EVT#01799-11/12/13 22:18:24: 431=Battery charging was suspended due to high battery temperature

Solution


The event -- "Battery charging was suspended due to high battery temperature" is a false message.
Please update PERC Controller to minimum firmware version 21.3.0-0009 or later.

Find the latest firmware:



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Article ID: SLN288697

Last Date Modified: 09/14/2019 05:14 AM


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