Install compatible Windows 8.1 drivers for computers upgrading to Windows 10

Install compatible Windows 8.1 drivers for computers upgrading to Windows 10


Table of Contents:

  1. Why are there no Windows 10 drivers for my computer?
  2. Download and install the Windows 8.1 driver
  3. Extract and install the vendor executable
  4. Manually update the driver using Device Manager

This article explains the driver testing process for upgrade to Windows 10, and describes the process to install drivers for Windows 8.1 on a computer upgraded to Windows 10.


Why are there no Windows 10 drivers for my tested computer?

Many tested systems have no Windows 10 drivers listed on the Dell Drivers and Downloads website, as the latest Windows 7 SP1 and/or Windows 8.1 drivers work normally in Windows 10. No additional drivers should need to be installed after upgrade.

When a computer is upgraded to Windows 10, the existing hardware drivers on the computer are carried over to the new operating system. Computers tested for upgrade to Windows 10 from older operating systems (Windows 7 SP1 and/or Windows 8.1 Update) have been tested to ensure that the latest drivers available on the Dell Drivers and Downloads web site for those operating systems will work correctly in Windows 10. If the latest Windows 7 SP1 or Windows 8.1 drivers for that computer do not work correctly, Dell has created a new version of the driver for Windows 10. This driver is made available on the Dell Drivers and Downloads page for the tested computer and is also added to Windows Update. Only drivers that require an update will be listed under the Windows 10 section of the drivers page.

Note: Computers that are factory installed with Windows 10 will have all drivers for all components available on the Dell Drivers and Downloads website.

If you need to reinstall a driver for a tested computer and there is no Windows 10 driver available, use the latest Windows 8.1 driver by following the methods below. If no Windows 8.1 driver is available for a component, use the Windows 8 or Windows 7 driver.

Note: Not every printer will have Win 10 or even 8(8.1) drivers, some will only have much older Windows drivers, these may still allow you to use your printer in Windows 10 using compatibility mode. For information refer to Dell Knowledge base article Installing Windows Older Printer Drivers in Windows 10.

Method 1: Download and install the Windows 8.1 driver

If there is not a suitable Windows 10 driver, many Windows 8.1 drivers will install in Windows 10 without incident. Visit the Dell Drivers and Downloads website for your computer, and select the Windows 8.1 operating system in the dropdown provided. Be sure to have your system Service Tag available to get the drivers that are right for your computer.


Method 2: Extract and install the vendor executable

If the Dell installer package fails to install, you can attempt to install the driver using the vendor executable inside the installer package. Follow these steps:

  1. Download and execute the Windows 8.1 driver as shown above.
  2. As part of this process, the files are extracted to C:\Dell\Drivers\RXXXXXX, where RXXXXXX is a specific folder for your driver.
  3. Look inside this folder for a program named setup.exe, and run that executable.

Method 3: Manually update the driver using Device Manager

If neither of the approaches above work, you may need to manually update the driver. To do this, perform these steps:

  1. Be sure you have extracted the files from the Dell installer package as described in the section Extract and install the vendor executable above.
  2. At the desktop, click the Search the web and Windows box and type "device manager".
  3. Select Device Manager.
  4. Locate the driver that is not working correctly (usually indicated by a yellow exclamation mark or "bang").
  5. Right-click the driver, then select Update Driver Software...
  6. Select Browse my computer for driver software.
  7. Click Browse..., then browse to the location of the files that you extracted from the Dell installer package, looking for a file of type INF. This is the information file that the system needs to update the driver.
  8. Proceed through the on-screen instructions to complete the driver update.




Article ID: SLN297952

Last Date Modified: 07/31/2018 08:37 AM


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