Learn about batteries on a Dell laptop PC. Find answers to common questions like charging, discharging, warranty status, battery health, battery maintenance, etc.
Expand the sections below for more information.
All rechargeable batteries wear out with time and usage. As time and cumulative use increase, the performance will degrade. For the typical user, noticeable reduction in run time generally will be observed after 18 to 24 months. For a power user, reduction in run time generally may be experienced prior to 18 months. We recommend buying a new Dell laptop battery when the run time does not meet your needs.
Information on Extending the Life of your Battery.
A Higher Watt hours (Whr) on the same system under the same operating conditions will generally deliver longer battery run time. For example, if you compare the same system, running the same applications, the 53Whr battery would provide approximately 65% more run time than the 32Whr battery.
When choosing a battery, the main quality that you need to consider is the amount of energy that can be stored in a battery. This is measured in Watt- Hours (Whr). For longer runtime per charge, choose a battery with a greater Whr rating
|If you want||Choose||Trade off|
|Longer runtime||Higher Capacity||Higher cost
|Lighter weight||Lower Capacity||Lower runtime|
|Lower cost||Lower Capacity||Lower runtime|
The battery charges in the laptop when the laptop is connected to an AC power source via the AC adapter. The charge time varies depending on the system. If the system supports ExpressCharge™ , the battery typically will have greater than 80% charge after about an hour of charging, and fully charge in about 2 hours with the system off.
For a system advertised as having the ExpressCharge™ feature, the battery typically will have greater than 80% charge after about an hour of charging and fully charge in about 2 hours with the system off.
No, the battery is designed to stop using the charger when it reaches full charge.
Is it easy to install a battery? In most laptops, the battery can be installed and/or removed easily. However, many of the newer laptops have non-removable batteries. Such batteries should be removed by Dell authorized technicians only.
To learn more about how to replace your battery, refer to the User Manual of your Dell laptop PC.
Dell has a rigorous qualification process by which all Dell batteries are validated to ensure proper function, performance and safety. Some non-Dell batteries are available in the market with claims of compatibility with Dell systems. Dell cannot verify these claims, nor the safety of using them in a Dell system. Dell strongly encourages our customers to use only Dell laptop batteries advertised as appropriate for their laptop model. Only Dell laptop batteries come with a 1-year warranty, are engineered for optimal safety and performance for Dell systems, and are supported by Dell technical support for the length of the warranty period.
In some laptop systems Dell offers a battery that can be used in the optical drive media bay (DVD/CD drive bay). This enables the use of two batteries, potentially extending the available run time.
If I install a modular bay battery, are my primary and modular bay batteries working at the same time to power my laptop computer?
No, the modular bay battery is used first, then the system automatically switches to the primary battery. This is a deliberate design to allow the most amount of run time to remain in the primary battery in case the modular bay battery is removed and replaced with an optical drive.
Most Dell batteries have an LED indicator that allows users to see how much run time and how much overall battery life are available at the touch of a button. To check battery charge, press the button and the number of lights that appear will tell you charge status. If all lights appear, you have a fully charged battery. Each light that appears accounts for approximately 20% charge. To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition and approximately more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, approximately less than 60 percent of the charge capacity remains, and you should consider replacing the battery. You can find out more about this in the guide linked below :
When storing for more than 4 days these guidelines can better preserve the life of your battery :
Some Dell laptops have a battery that attaches to the bottom of the system, providing additional runtime for the laptop.
There are several things you can do to make your battery last longer:
No, with current lithium ion batteries this practice does not improve the runtime of the battery. This practice is a holdover from the days in which NiMH batteries were used.
While not required, it is recommended to fully charge your battery.
No, the battery has built in controls which stop the charging process when the battery is full.
The quick answer to this is that it depends on the age of your system. Older systems do not have the capability to test the battery in the ePSA or PSA diagnostics. However since the Enhanced PSA diagnostics was introduced on the Latitude E3 systems, the diagnostics have included tests for the battery. To find out more about this subject please check out the guide linked below :
Batteries are considered consumable items, all batteries degrade with time and use. The warranty is very similar to common auto warranties which exclude consumable items such as tires. Dell provides separate warranties on it's batteries and you can check up on this using the guide linked below :
To find the MSDS for a specific battery, refer to the Product Safety, EMC and Environmental Datasheet.
If you are seeking a Materials Safety Datasheet for a product(s) which is no longer available for purchase, e-mail Regulatory_Compliance@dell.com mailbox with the laptop computer name and the battery part number for the relevant product(s) included in the body of the e-mail.
When the battery charge is fully charged to 100%, the Charge Field Effect Transistor (FET) will stop charging the battery. Afterwards, the battery will naturally discharge during use. When the battery charge drops to 95%, the Charge FET will begin to apply a trickle charge to the battery and again charge the battery to 100%. This is working as designed and is intended to extend the physical life of the battery.
If you enter the System Setup utility (BIOS), the battery charge should be reported at 100%. If it is not, charge the battery until it reaches 100% in the BIOS.
If a laptop is stored for an extended period of time with the battery in the system, the battery may not charge as expected when AC power is applied. The cells within the battery pack trickle discharge over time but the firmware of the battery pack still think it is fully charged. The cells eventually reach a level of close to zero charge, and the battery's firmware is still thinking it is fully charged. When powered on with the system, it performs an integrity check and it generates an error as there is a mismatch between the firmware's indicated power level and the actual cell charge.
Solution: The following procedure may recover the battery pack
Like most laptops, Dell laptops use lithium-ion batteries. One type of lithium-ion battery is the lithium-ion polymer battery. Lithium-ion polymer batteries have increased in popularity in recent years and have become standard in the electronics industry due to customer preferences for a slim form factor (especially with newer ultra-thin laptops) and long battery life. Inherent to lithium-ion polymer battery technology is the potential for swelling of the battery cells.
Swollen battery may impact the performance of the laptop. To prevent possible further damage to the device enclosure or internal components leading to malfunction, discontinue the use of the laptop and discharge it by disconnecting the AC adapter and letting the battery drain.
Swollen batteries should not be used and should be replaced and disposed of properly. We recommend contacting Dell product support for options to replace a swollen battery under the terms of the applicable warranty or service contract, including options for replacement by a Dell authorized service technician.
Lithium-ion batteries can swell for various reasons such as age, number of charge cycles, or exposure to high heat. For more information on how to improve the performance and lifespan of the laptop battery and to minimize the possibility of occurrence of the issue, see Dell Laptop Battery - Frequently Asked Questions.
Article ID: SLN128667
Last Date Modified: 02/04/2019 08:55 AM
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