The Dell Server E-Support Tool (DSET) allows you to generate a complete report about your system s configuration and logs, including the ;Server Event Log (SEL) and PowerEdge RAID Controller (PERC) log.
Run Dell_DSET_220.127.116.11_A01.msi and execute the file by double-clicking it.
First you will enter the Welcome Page. Click Next.
Figure 1: Welcome page
Accept the Software License Agreement, and click Next.
Figure 2: Software License Agreement
Now you see the Readme Information on the screen. Click Next.
Figure 3: Readme Information
On the Installation Type screen, select Create DSET Report only, then click Next.
Figure 4: The Installation Type Screen
You can enter User Information, but this is optional. Click Next.
Figure 5: User Information
On the Report Settings screen, you can specify where the DSET report is saved. The destination folder should already exist.
Select "Gathering Advanced Configuration Information" to generate advanced logs. Click Next.
Figure 6: Report Settings
On the next screen, do not check any of the provided options. Click Next.
Figure 7: Collection Settings
The temporary files are now copied onto the system.
Figure 8: Progress of copying temporary files
The DSET tool will then start gathering the information requested. The creation of the DSET report can take up to 15 minutes to complete.
Figure 9: DSET gathers information
Once the DSET report is created, the name of the file will be displayed on the last screen. The report is protected with the password "dell" and stored on the desktop or the specified location (step 7). You can review the report or provide it when opening a ticket for an issue.
C:\Documents and Settings\Administrator\Desktop
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Article ID: SLN314750
Last Date Modified: 10/09/2019 02:45 PM
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