How to Pair Dell Bluetooth Devices in Windows 10

How to Pair Dell Bluetooth Devices in Windows 10


Table of Contents:

  1. Pair to a Bluetooth Device (new and re-pair)
  2. Setting up Swift Pair with a Bluetooth Device
  3. Additional Troubleshooting for When the Dell Bluetooth Adapter Did Not Pair

This article is intended to show you how to pair a Dell™ Bluetooth® enabled computer to a Dell Bluetooth external device, in addition to providing basic troubleshooting assistance.

For other versions of Windows, refer to Dell Knowledge Base article, Bluetooth Troubleshooting and Usage Guide.

1. Pair to a Bluetooth Device (new and re-pair)

Notes:
  • For non-Dell branded external devices, refer to your Bluetooth device owner's manual for additional instructions on how to put your device in discovery mode.
  • For Dell branded external Bluetooth devices, select your device below to learn how to put the device in discovery mode and pair to the computer.
  1. Make sure the following conditions have been met:
    • Fresh batteries are installed in the Bluetooth keyboard.
    • The latest driver for the Bluetooth adapter is installed, for more information, refer to Dell Knowledge Base Article:
      How to Download and Install a Driver
    • The Bluetooth keyboard you are going to pair is within 30 feet (10 meters) of the computer.

  2. In the Search box, type Bluetooth.

  3. Touch or click Bluetooth and other devices settings (System settings).

  4. Make sure Bluetooth is set to on (touch or click to toggle off and on).

  5. Touch or click Add Bluetooth or other device.

  6. Touch or click Bluetooth.

  7. Starting with the Bluetooth keyboard off, press the power switch located on the bottom of the keyboard.

  8. Find and press the Bluetooth button located on the bottom of the keyboard. The Bluetooth LED on the top of the keyboard blinks when it is in discovery mode and is off when the keyboard is not in discovery mode.

  9. On the Bluetooth & other devices window, touch or click to highlight the desired device, then touch or click Done.

  10. You may be requested to input the passkey found in the documentation of your Bluetooth device, if so input the passkey.

  11. The devices are paired together and completes.
  1. Make sure the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter is installed, for more information, refer to Dell Knowledge Base Article:
      How to Download and Install a Driver
    • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.

  2. In the Search box, type Bluetooth.

  3. Touch or click Bluetooth and other devices settings (System settings).

  4. Make sure Bluetooth is set to on (touch or click to toggle off and on).

  5. Touch or click Add Bluetooth or other device.

  6. Touch or click Bluetooth.

  7. Starting with the Bluetooth mouse off, press or slide the power switch located on the bottom of the mouse to on.

  8. Find and press the Bluetooth button located on the bottom of the mouse for 2 seconds. The Bluetooth LED on the top of the mouse blinks when in discovery mode and is off when not in discovery mode.

  9. On the Bluetooth & other devices window, touch or click to highlight the desired device, then touch or click Done.

  10. The devices are paired together and completes.
  1. Make sure the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter is installed, for more information, refer to Dell Knowledge Base Article:
      How to Download and Install a Driver
    • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.

  2. In the Search box, type Bluetooth.

  3. Touch or click Bluetooth and other devices settings (System settings).

  4. Make sure Bluetooth is set to on (touch or click to toggle off and on).

  5. Touch or click Add Bluetooth or other device.

  6. Touch or click Bluetooth.

  7. Find the Power button located on the bottom of the mouse.

  8. Press the Power button for two seconds. The blue LED will blink to indicate that the device is discoverable for 180 seconds, and is off when not in discovery mode.

  9. On the Bluetooth & other devices window, touch or click to highlight the desired device, then touch or click Done.

  10. You may be requested to input the passkey found in the documentation of your Bluetooth device, if so input the passkey.

  11. The devices are paired together and completes.
  1. Make sure the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter is installed, for more information, refer to Dell Knowledge Base Article:
      How to Download and Install a Driver
    • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.

  2. In the Search box, type Bluetooth.

  3. Touch or click Bluetooth and other devices settings (System settings).

  4. Make sure Bluetooth is set to on (touch or click to toggle off and on).

  5. Touch or click Add Bluetooth or other device.

  6. Touch or click Bluetooth.

  7. Starting with the Bluetooth headset off, press and hold the play/pause center button on the right ear piece until the blue LED starts blinking. This usually takes about 8 seconds.

  8. On the Bluetooth & other devices window, touch or click to highlight the desired device, then touch or click Done.

  9. You may be requested to input the passkey found in the documentation of your Bluetooth device, if so input the passkey.

  10. The devices are paired together and completes.
  1. Make sure the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter is installed, for more information, refer to Dell Knowledge Base Article:
      How to Download and Install a Driver
    • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.

  2. In the Search box, type Bluetooth.

  3. Touch or click Bluetooth and other devices settings (System settings).

  4. Make sure Bluetooth is set to on (touch or click to toggle off and on).

  5. Touch or click Add Bluetooth or other device.

  6. Touch or click Bluetooth.

  7. Starting with the Bluetooth speaker off, press the power button located on the end of the speaker.

  8. Find and press the Bluetooth button located below the power button for two seconds.
    The Bluetooth LED will blink white to indicate that the device is in discovery mode.
  9. On the Bluetooth & other devices window, touch or click to highlight the desired device, then touch or click Done.

  10. The devices are paired together and completes.
  1. Make sure the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter is installed, for more information, refer to Dell Knowledge Base Article:
      How to Download and Install a Driver
    • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.

  2. In the Search box, type Bluetooth.

  3. Touch or click Bluetooth and other devices settings (System settings).

  4. Make sure Bluetooth is set to on (touch or click to toggle off and on).

  5. Touch or click Add Bluetooth or other device.

  6. Touch or click Bluetooth.

  7. Find the Power button located on the bottom of the mouse.

  8. Press and hold the power button on the mouse for two seconds.
    The power-status light blinks blue, indicating the mouse is in pairing mode
  9. On the Bluetooth & other devices window, touch or click to highlight the desired device, then touch or click Done.

  10. The devices are paired together and completes.
  1. Make sure the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter is installed, for more information, refer to Dell Knowledge Base Article:
      How to Download and Install a Driver
    • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.

  2. In the Search box, type Bluetooth.

  3. Touch or click Bluetooth and other devices settings (System settings).

  4. Make sure Bluetooth is set to on (touch or click to toggle off and on).

  5. Touch or click Add Bluetooth or other device.

  6. Touch or click Bluetooth.

  7. Rotate the rear key plate clockwise to turn on the mouse.

  8. Press the Bluetooth pairing button (located on the bottom) for 3 seconds.
    The Bluetooth pairing LED (located on the top) blinks white within 2 minutes, indicating the Bluetooth pairing is initiated.
  9. On the Bluetooth & other devices window, touch or click to highlight the desired device, then touch or click Done.

  10. The devices are paired together and completes.
  1. Make sure the following conditions have been met:
    • Fresh batteries are installed in the external Bluetooth device.
    • The latest driver for the Bluetooth adapter is installed, for more information, refer to Dell Knowledge Base Article:
      How to Download and Install a Driver
    • The Bluetooth device you are going to pair is within 30 feet (10 meters) of the computer.

  2. In the Search box, type Bluetooth.

  3. Touch or click Bluetooth and other devices settings (System settings).

  4. Make sure Bluetooth is set to on (touch or click to toggle off and on).

  5. Touch or click Add Bluetooth or other device.

  6. Touch or click Bluetooth.

  7. Press the Bluetooth pairing button, located on the top.
    The Bluetooth pairing LED (located on the top) blinks white within 2 minutes, indicating the Bluetooth pairing is initiated.
  8. On the Bluetooth & other devices window, touch or click to highlight Dell Wireless 360 Speaker AE715, then touch or click Done.

  9. The devices are paired together and completes.

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2. Setting up Swift Pair with a Bluetooth Device

Introduced in Windows 10, version 1803, Swift Pair is the newest way to pair your Bluetooth peripherals to Windows 10 computers.

For more information refer to Microsoft Base article Swift Pair. (English Only)


YouTube Video: Swift Pair makes pairing and connecting your Bluetooth devices a snap (1:37, English Only)

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3. Additional Troubleshooting for When the Dell Bluetooth Adapter Did Not Pair

Refer to Dell Knowledge Base article The Dell Bluetooth Adapter Did Not Pair, for additional troubleshooting steps for when the Dell Bluetooth adapter did not pair.

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Article ID: SLN297856

Last Date Modified: 03/25/2019 02:09 PM


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