When trying to repair or recover a Windows 10 installation from the Windows Recovery Environment, you may get an error that the drive where Windows is installed is locked. This article provides steps to resolve this issue and continue with the Windows 10 restore.
If you choose to refresh your PC from the Windows 10 Recovery Environment, then the following error may appear: "The drive where Windows is installed is locked. Unlock the drive and try again." To resolve the issue, follow the steps below
If you receive the "Hard drive is locked" error when you try to install Windows 10 from recovery media, reference the following Dell article to resolve the issue: Windows 10: Hard Drive Locked Error During Install.
If you still have an issue with the hard drive locked error after performing the steps above, contact Dell Technical Support at the following link: Dell Contact Technical Support.
Article ID: SLN304076
Last Date Modified: 06/26/2019 03:29 PM
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