How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version

How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version


It’s important to know the version of Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition) or Dell Encryption Personal (formerly Dell Data Protection | Personal Edition) to:

  • Identify known issues
  • Determine UI differences
  • Understand workflow changes
  • Verify system requirements

Affected Products:

Dell Encryption Enterprise
Dell Encryption Personal
Dell Data Protection | Enterprise Edition
Dell Data Protection | Personal Edition




Versioning can be determined either through the product user interface (UI) or through the product Installer. Click on the appropriate tab for more information.

Note: Dell Encryption Enterprise or Dell Encryption Personal must be installed prior to identifying the version through the UI.

To identify the product version via UI:

  1. Log into the Windows system.
  2. In the Windows System Tray, right-click the Dell Encryption (formerly Dell Data Protection | Encryption) icon and then select Open Dell Encryption/Open Dell Data Protection | Encryption.

Or

  1. In the product UI, click ? and then record About Version X.X.X.XX. The first three vectors are the most important digits to record. In the example, 8.15.0 are the first three vectors.

Note: The version of your client may differ from the above screenshot.
Note: For information on downloading the installer reference, How to Download Dell Encryption Enterprise or Dell Encryption Personal.

To identify the product version via Installer:

  1. Right-click the [INSTALLER] and then select Properties.

Note: [INSTALLER] =
  • Dell Encryption Enterprise = DDSSetup.exe
  • Dell Encryption Personal = DDSSetup.exe
  • Dell Data Protection | Enterprise Edition = DDPSetup.exe
  • Dell Data Protection | Personal Edition = DDPSetup.exe
  1. Click the Details tab.

  1. Record the Product version. The first three vectors are the most important digits to record. In the example, 8.15.0 are the first three vectors.

Note: The version of your client may differ from the above screenshot.

For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.



Article ID: SLN307397

Last Date Modified: 09/14/2019 09:23 AM


Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.