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Article Number: 000124591

How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version

Summary: The version of Dell Encryption Enterprise or Dell Encryption Personal may be identified by following these instructions.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Knowing the version of Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition) or Dell Encryption Personal (formerly Dell Data Protection | Personal Edition) allows users to:

  • Identify known issues.
  • Determine UI differences.
  • Understand workflow changes.
  • Verify system requirements.

Affected Products:

  • Dell Encryption Enterprise
  • Dell Encryption Personal
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Personal Edition

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate tab for more information.

UI
Note: Dell Encryption Enterprise or Dell Encryption Personal must be installed before identifying the version through the UI.

To identify the product version using the UI:

  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Encryption (formerly Dell Data Protection | Encryption) icon and then select Open Dell Encryption or Open Dell Data Protection | Encryption.

Open Dell Encryption

Or

Open Dell Data Protection Encryption

  1. In the product UI, click ? and then record About Version X.X.X.XX. The first three numbers are the most important digits to record. In the example, 8.15.0 are the first three numbers.

About Version

Note: The version of your client may differ from the above screenshot.
Installer
Note: For information about downloading the installer, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.

To identify the product version using the installer:

  1. Right-click the [INSTALLER] and then select Properties.

Installer Properties

Note: [INSTALLER] =
  • Dell Encryption Enterprise = DDSSetup.exe
  • Dell Encryption Personal = DDSSetup.exe
  • Dell Data Protection | Enterprise Edition = DDPSetup.exe
  • Dell Data Protection | Personal Edition = DDPSetup.exe
  1. Click the Details tab.

Details tab

  1. Record the Product version. The first three numbers are the most important digits to record. In the example, 8.15.0 are the first three numbers.

Example Product version

Note: The version of your client may differ from the above screenshot.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Article Properties

Affected Product

Dell Encryption

Last Published Date

25 Sep 2023

Version

11

Article Type

Solution

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