XPS 9570/Precision 5530 blue screen/freezing/random shutdown/system heat issue

XPS 9570/Precision 5530 blue screen/freezing/random shutdown/system heat issue


XPS 9570/Precision 5530 may demonstrate BSOD(blue screen)/freezing/random shutdown/system heat issue during graphichs heavy loading condition. This happens on XPS 9570/Precision 5530 with discrete graphics configuration only. BSOD error code: VIDEO SCHEDULER INTERNAL ERROR.


Please upgrade the BIOS to 1.1.4 or newer version from the Dell Drivers and Downloads page to help with these issues.

If you still experience a problem following this BIOS update please contact Technical Support.


Article ID: SLN311210

Last Date Modified: 11/14/2018 09:15 AM


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