How to Configure a Dell Wireless 1601 WiGig Card and the Dell D5000 Wireless Dock

How to Configure a Dell Wireless 1601 WiGig Card and the Dell D5000 Wireless Dock

Article Summary: This article provides information on how to configure a Dell Wireless 1601 WiGig card and the Dell D5000 wireless dock.

Table of Contents:

  1. How to Install the DW1601 WiGig Card
  2. Troubleshooting

How to Install the DW1601 WiGig Card

These instructions are for the installation of the Dell Wireless 1601 WiGig card in a supported system (Dell 6430u, M6800, E7440, etc. with the Dell Wireless (DW) 1601 ordered from the factory).

NOTE: The DW 1601 requires a WiGig wireless antenna not found in systems that did not ship with the DW1601 card. Adding a DW 1601 to a system that did not ship with the card would require the replacement of the LCD back cover / wireless antenna assembly with a WiGig compatible antenna and removal of any other Bluetooth card (DW 380 for example).

1. Before beginning the installations, ensure that the BIOS and wireless card drivers are completely up to date for the system. It is important that these two are updated BEFORE starting the installation of the WiGig application and Drivers.

NOTE: If the system is already working fine with the drivers loaded, and they just need to be updated, the removal/clean install section can be skipped and the drivers should be able to be updated in the order prescribed starting at STEP 4.

2. If the installation has been attempted already without success, ALL existing software needs to be removed from the system from Programs and Features in the order that follows:

NOTE: A restart is not required after every uninstall. While uninstalling the software you may get errors saying the software has already been uninstalled or that an .inf file is missing, this in not unusual. Just make sure all the above software is uninstalled then restart the system.
  1. D5000 Wireless Dock – say no to keeping existing network profiles and select yes to remove the Marlon driver with prompted.
  2. Dell USB Docking Software
  3. DisplayLink Core Software
  4. DisplayLink Graphics (may not be installed)
  5. Fresco Logic USB3.0 Host Controller
  6. Qualcomm Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
  7. Wilocity Monitor (may be uninstalled by the D5000 uninstaller)

3. After the reboot, make sure that the dock is powered off and nothing but the power cord is plugged in before continuing.

4. Download the following two files before starting the installation:

  1. DisplayLink USB Software for Windows External Link
  2. Dell Wireless 1601 WiGig Application (download the latest version the Dell Support Website)

5. After completing the download, install the 1601 WiGig Application first. You should get a pop-up on the screen with the status of the installs as shown below (See Figure 1). Make sure the status of all items are listed as "PASS." If any items DO NOT show a "PASS" or show "FAIL," then the software will need to be uninstalled as shown in STEP 2, system rebooted, and installation will need to start over.

Figure 1.

6. After all items have passed, reboot the system. After the reboot, double click the D5000 Dock icon on the desktop or the D5000 icon in the system tray near the clock (See Figure 2). This will open the D5000 Wireless Hub Connection Manager.

Figure 2.

7. When the Connection Manager opens, click the gear icon at the top of the screen as shown below (See Figure 3).

Figure 3.

8. When the settings menu opens after clicking the gear icon, click on the "Advanced" tab on the left side of the screen and scroll to the bottom. Locate the "Upgrade local Firmware" field and click the "..." icon to open the file browser (See Figure 4).

Figure 4.

9. The browser should default to the location of the 1601 firmware upgrade but if it doesn’t the file path is C:\Program Files (x86)\Dell Wireless\DW1601\DockImages\

10. Double click the ‘’ then click the ‘Start’ button to begin the flash. Select yes on the following prompt. You will see the status at the bottom of the settings window, once it’s finished you will see a success window.

11. Now go ahead and install the Display Link driver file you downloaded earlier but DO NOT restart when/if it prompted to restart. After the install windows disappear go into Programs and Features and verify that "DisplayLink Core Software" and "DisplayLink Graphics" are both at the latest version. Once verified that entries are present, restart the system at this time.

12. After the restart, power on the dock and open the D5000 connection manager. The dock should now be recognized by the system and dock LED should be solid amber. Connect to the dock by pressing and holding the orange power button to begin the sequence.(See Figure 5)

Figure 5.

NOTE: If the system won’t pair properly using the button on the dock, you can also use the "Connect" button in the Connection Manager using the default text password of 12345678.

13. Once the dock and system see each other, they will begin an auto-negotiation of the connection. Ensure the "Connect Automatically" box is checked to have this dock connect automatically in the future (See Figure 6).

Figure 6.

14. After everything is finished installing the dock should show as connected and the physical LED on the dock should be solid white. You will also see a Green icon in the task bar letting you know that the system synced properly (See Figure 7).

Figure 7.

15. After pairing successfully, you may see a message that will appear stating that the dock firmware is being updated. If this message appears or asks if you want to update, select "Yes" and let this finish. (See Figure 8).

Figure 8.

16. After the firmware update, the dock will try to automatically power cycle itself. If it errors out when it tries to automatically restart the dock, then you can manually power cycle it to finish the dock update. When you do so it should reconnect with no issues.

17. After the dock is power cycled, test a USB device and/or display connected to the dock. You can also verify connectivity within the Connection Manager by viewing the status of the dock and ensuring it is showing as "Connected". (See Figure 9)

Figure 9.

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This section contains troubleshooting steps for issues that have been encountered configuring the DW1601.

Figure 10

  • If the dock is still not seen and or the card in Device Manager reseat the card and check the cable connections. The connections in the Blue circle are the standard wireless antenna connections, the red circle the WiGig wireless connection.(See Figures 10 & 11)

Figure 11

  • Check Programs and Features to ensure that all appropriate drivers have been installed. (See Figure 12) Make sure that all these drivers are uninstalled before attempting to re-install the drivers as driver installation order is critical for installation success.

Figure 12

  • If problems persist, try a known working system or a known working dock to help eliminate a possible hardware issue.

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Article ID: SLN285303

Last Date Modified: 12/11/2018 02:48 PM

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