How to find Chromebook logs and analyze them

How to find Chromebook logs and analyze them

Article Summary: This article provides information on "Chromebook logs".

What kind of event logging does a Chromebook have?

A common troubleshooting step in Windows is to review the logs in Event Viewer or use Windows Debugger (windbg) or other utilities to analyze dump files.

Chrome also has event logs that can be viewed directly by typing file:///var/log in the Omnibox in the Chrome browser. These logs should be familiar to support analysts who know Linux. An easy way to interpret these logs is to use the Google log analyzer .

How to access Chromebook logs

To access Chrome logs:

  1. Type chrome:net-internals and select Export in the drop down box.
  2. Open second tab and reproduce the steps that generate the issue.
  3. Go back to the tab running chrome:net-internals, type a description of the issue in the box, and click the button to save the log file. The file will be saved in the downloads folder on the Chromebook.

You can then upload the file to the Google log analyzer , which provides a relatively easy to understand summary of any errors found. Most of the errors will be networking issues, but all of the system logs are captured and analyzed in this procedure.

Article ID: SLN288529

Last Date Modified: 01/07/2019 05:24 AM

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