Dell Backup and Recovery 1.8: Recovery

Dell Backup and Recovery 1.8: Recovery



This article provides information on Dell Backup and Recovery 1.8: Recovery


Table of Contents:

  1. System Recovery
  2. Recover your Data
  3. Applications and Drivers
  4. My Dell Software
  5. Dell Backup and Recovery: Useful Links

NOTE: Dell Backup and Recovery 1.8 is no longer shipped in Dell systems. This article is provided for legacy user information only.

CAUTION: Before upgrading your system to Windows 10 you must have the latest updates to Dell Backup and Recovery 1.8 installed to ensure that the software will work after the upgrade. For more information please see the following article Dell Backup and Recovery (DBAR) and Windows 10


The Recovery tile is used to perform different kinds of recoveries, the user can access the following options upon entering the Recovery tile.

Location of Recovery Tile in Dell Backup and Recovery
Figure 1: Location of Recovery Tile in Dell Backup and Recovery

  • System Recovery - Restores the entire device (Operating System (OS), drivers and data) to a previous date or to the factory image.
  • Recover your Data - Restores specific files and folders from Data Backup.
  • Applications and Drivers - Allows the user to recover the applications, drivers and utilities that were pre-installed on the device.
  • Dell Software - User can restore a software that does not come on a backup media and is available for download only from Dell Digital Locker.

1. System Recovery

Within Windows

This feature enables the user to recover the system to a previous date or to the factory image.

To recover the system from within windows, follow these steps:

1. On a Notebook, make sure the AC Adapter is plugged in.

2. Click the Recovery tile

Location of Recovery Tile in Dell Backup and Recovery
Figure 2: Location of Recovery Tile in Dell Backup and Recovery

3. Click Yes, Continue.

System Recovery screen in Dell Backup and Recovery; click Yes Continue
Figure 3: System Recovery screen in Dell Backup and Recovery; click Yes Continue

4. Select the desired recovery point if there is more than one available and then click Restart.

Recovery Point selection screen in Dell Backup and Recovery
Figure 4: Recovery Point selection screen in Dell Backup and Recovery

5. The user will see the pop up with the following message: Please select the System Backup carefully. Any System Backup newer than the one selected will be deleted. Do you want to continue? Click Yes once verified.

System Backup pop-up warning
Figure 5: System Backup pop-up warning

6. The system restarts and goes ahead with restoring the factory image as per the recovery point selected.
Follow the on-screen instructions to setup the Operating System.

Dell Backup and Recovery restoring your system
Figure 6: Dell Backup and Recovery restoring your system

Back to System Recovery

From the Recovery Partition for Windows 7

Dell Backup and Recovery can recover the Operating system or backup from the recovery partition as well

To recover the OS from the recovery partition in Windows 7, follow these steps:

1. On a Notebook, make sure the AC Adapter is plugged in.

2. Click the Start button and select Restart from the Shut down options.

Windows Start menu, Shut down options, Restart selected
Figure 7: Windows Start menu, Shut down options, Restart selected

3. As the system restarts, tap the F8 key until the Advanced Boot Options screen appears.

4. Select the first option which should be "Repair Your Computer".

Advanced boot options screen, Repair Your Computer selected
Figure 8: Advanced boot options screen, Repair Your Computer selected

5. Windows will load some files, then select your keyboard locale, click Next.

System Recovery Options, keyboard locale selection screen
Figure 9: System Recovery Options, keyboard locale selection screen

6. You will then be prompted to Log in, then click OK.

System Recovery Options, login screen
Figure 10: System Recovery Options, login screen

7. At the System Recovery Options Screen, select Dell Backup and Recovery.

System Recovery options, recovery tool selection. Choose Dell Backup and Recovery
Figure 11: System Recovery options, recovery tool selection. Choose Dell Backup and Recovery

8. The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen.

Dell Backup and Recovery welcome screen. Select Next
Figure 12: Dell Backup and Recovery welcome screen. Select Next

9. Hard drive diagnostics are run to check if the drive is OK, click Next once this is done.

Dell Backup and Recovery drive diagnostics screen
Figure 13: Dell Backup and Recovery drive diagnostics screen

10. The system will be checked to see if the "Smart Repair" option can fix the issue, click Next once this is done.

Dell Backup and Recovery Smart Repair screen
Figure 14: Dell Backup and Recovery Smart Repair screen

Dell Backup and Recovery Smart Repair results screen
Figure 15: Dell Backup and Recovery Smart Repair results screen

11. If "Smart Repair" does not find any issues, it proceeds to attempt an "Instant Restore". If the Instant Restore is successful the user will be prompted to Restart the system

Dell Backup and Recovery Instant Restore in progress
Figure 16: Dell Backup and Recovery Instant Restore in progress

Dell Backup and Recovery Instant Restore results screen
Figure 17: Dell Backup and Recovery Instant Restore results screen

12. If Instant Restore is not able to fix the issue. The Advanced Options screen comes up with the other available options:

  • Restore this device to a specific point in time.
  • Factory Refresh - Only restores the system partition.
  • Factory Reset - Deletes data and resets all partitions.
  • Exit to Microsoft Troubleshoot menu.

Dell Backup and Recovery Advanced Options screen
Figure 18: Dell Backup and Recovery Advanced Options screen

13. Before proceeding with any of the Advanced options, the user will be prompted to backup data, if needed do so by selecting the option Next (Make sure to have an external backup hard drive handy) or click Skip if this is not required.

Dell Backup and Recovery Advanced Options Data Backup screen
Figure 19: Dell Backup and Recovery Advanced Options Data Backup screen

14. The system goes ahead and completes the restore of the operating system. Click Restart when prompted.

Dell Backup and Recovery Advanced Options Data Backup in progress
Figure 20: Dell Backup and Recovery Advanced Options Data Backup in progress

Dell Backup and Recovery Advanced Options Data Backup results
Figure 21: Dell Backup and Recovery Advanced Options Data Backup results

15. Follow the on-screen instructions to finish setting up the system with Windows.

Back to System Recovery

From the Recovery Partition for Windows 8

Dell Backup and Recovery can recover the Operating system or backup from the recovery partition as well

To recover the OS from the recovery partition in Windows 8, follow these steps:

1. On a Notebook, make sure the AC Adapter is plugged in.

2. Click the Settings Charm.

Windows Setting charm
Figure 22: Windows Setting charm

3. Click the shutdown button, hold down the Shift Key and click Restart from the options provided.

Shutdown options, shift + click Restart
Figure 23: Shutdown options, shift + click Restart

4. The system restarts, login and click Troubleshoot.

Windows Restart Options screen; select Troubleshoot
Figure 24: Windows Restart Options screen; select Troubleshoot

5. Click the Dell Backup and Recovery icon.

Restart Options Troubleshoot menu; select Dell Backup and Recovery
Figure 25: Restart Options Troubleshoot menu; select Dell Backup and Recovery

6. The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen.

Dell Backup and Recovery Welcome screen
Figure 26: Dell Backup and Recovery Welcome screen

7. Hard drive diagnostics are run to check if the drive is OK, click Next once this is done.

Dell Backup and Recovery Drive Diagnostics screen
Figure 27: Dell Backup and Recovery Drive Diagnostics screen

8. The system will be checked to see if the "Smart Repair" option can fix the issue, click Next once this is done.

Dell Backup and Recovery Smart Repair in progress
Figure 28: Dell Backup and Recovery Smart Repair in progress

Dell Backup and Recovery Smart Repair results screen
Figure 29: Dell Backup and Recovery Smart Repair results screen

9. If "Smart Repair" does not find any issues, it proceeds to attempt an "Instant Restore". If the Instant Restore is successful the user will be prompted to Restart the system

Dell Backup and Recovery Instant Restore in progress
Figure 30: Dell Backup and Recovery Instant Restore in progress

Dell Backup and Recovery Instant Repair results
Figure 31: Dell Backup and Recovery Instant Repair results

10. If Instant Restore is not able to fix the issue. The Advanced Options screen comes up with the other available options:

  • Restore this device to a specific point in time.
  • Factory Refresh - Only restores the system partition.
  • Factory Reset - Deletes data and resets all partitions.
  • Exit to Microsoft Troubleshoot menu.

Dell Backup and Recovery Advanced Options screen
Figure 32: Dell Backup and Recovery Advanced Options screen

11. Before proceeding with any of the Advanced options, the user will be prompted to backup data, if needed do so by selecting the option Next (Make sure to have an external backup hard drive handy) or click Skip if this is not required.

Dell Backup and Recovery Data Backup screen
Figure 33: Dell Backup and Recovery Data Backup screen

12. The system goes ahead and completes the restore of the operating system. Click Restart when prompted.

Dell Backup and Recovery system restore in progress
Figure 34: Dell Backup and Recovery system restore in progress

Dell Backup and Recovery system restore complete
Figure 35: Dell Backup and Recovery system restore complete

13. Follow the on-screen instructions to finish setting up the system with Windows.

Back to System Recovery

From Factory Recovery Media

Dell Backup and Recovery 1.8 can recover the Operating system or backup from the recovery media.

To recover the OS from the recovery media, follow these steps:

NOTE: The user must have already created the Factory Recovery Media.

1. On a Notebook, make sure the AC Adapter is plugged in.

2. Insert the Factory Recovery Media into the optical drive or connect the USB recovery key to the USB port.

3. Boot from the recovery media by tapping F12 at the Dell Logo and select CD/DVD Drive or USB Device depending on your backup location. You may be prompted to press a key to boot from CD/DVD, quickly press any key on the keyboard if you see this message.

4. The system boots to Dell Backup and Recovery Screen from the recovery media. Click Next on this screen.

Dell Backup and Recovery welcome screen
Figure 36: Dell Backup and Recovery welcome screen

5. Hard drive diagnostics will be run to check if the drive is OK. Click Next once this is done.

Dell Backup and Recovery Drive Diagnostics screen
Figure 37: Dell Backup and Recovery Drive Diagnostics screen

6. The system will check to see if the Smart Repair option can fix the issue. Click Next once this is done.

Dell Backup and Recovery Smart Repair in progress
Figure 38: Dell Backup and Recovery Smart Repair in progress

Dell Backup and Recovery Smart Repair results
Figure 39: Dell Backup and Recovery Smart Repair results

7. If Smart Repair does not find any issues, it attempts an Instant Restore. If the Instant Restore is successful, the user will be prompted to restart the system.

Dell Backup and Recovery Instant Restore results
Figure 40: Dell Backup and Recovery Instant Restore results

8. If Instant Restore is not able to fix the issue. The Advanced Options screen comes up with the other available options:

  • Restore this device to a specific point in time.
  • Factory Refresh - Only restores the system partition.
  • Factory Reset - Deletes data and resets all partitions.
  • Exit to Microsoft Troubleshoot menu.

Dell Backup and Recovery Advanced Options screen
Figure 41: Dell Backup and Recovery Advanced Options screen

9. Before proceeding with any of the Advanced options, the user will be prompted to backup data, if needed do so by selecting the option Next (Make sure to have an external backup hard drive handy) or click Skip if this is not required.

Dell Backup and Recovery Data Backup screen
Figure 42: Dell Backup and Recovery Data Backup screen

10. The system goes ahead and completes the restore of the operating system. Click Restart when prompted.

Dell Backup and Recovery system recovery in progress
Figure 43: Dell Backup and Recovery system recovery in progress

Dell Backup and Recovery system recovery complete
Figure 44: Dell Backup and Recovery system recovery complete

11. Follow the on-screen instructions to finish setting up the system with Windows.

Back to System Recovery

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2. Recover your Data

The data recovery option is used when the user needs to restore specific files or folders from their data backups.

To use the Data Recovery option, follow these steps:

In the Recovery screen, click the Recover your Data tab on the left.

Recovery screen; select Recover your Data
Figure 45: Recovery screen; select Recover your Data

You then need to select from the following:

Where

  • Original Destination - This is the location from where the data is recovered.
  • Browse - This is the location where the data is recovered to. The user can click this tile and specify the location.

How

  • Rename Duplicate Files - Selecting this option will keep any duplicate files while recovering and rename them with a number next to the original name.
  • Keep Newer Files - Selecting this option will keep only files with the latest date and time stamp.
  • Overwrite All Files - Selecting this option will overwrite all existing files and folders with the files and folders from within the data backup.
  • Keep Older Files - Selecting this option will keep only files with the oldest date and time stamp.

What

  • The user can the set types of files to be included in the recovery by selecting the Documents, Pictures, Music or Videos tiles which are located below the Original Destination tile. Additionally, more files can be included for recovery by clicking on the Add more files button.
  • Clicking the File to recover link just below Add more files shows the items that will be restored.

More Options

  • More options (located on the top right side) - Click this to configure the Data Recovery settings. The available settings under More options are explained below.

File selection - The user can select files or folders to be included for the data recovery.

Recovery screen; Recovery Files selection
Figure 46: Recovery screen; Recovery Files selection

Browse archive - The user can search any data that been archived for recovery.

Recovery screen; Browse archive
Figure 47: Recovery screen; Browse archive

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3. Applications and Drivers

This allows the user to recover the applications, drivers and utilities that were pre-installed on the device. Click the required category tile and select the item to be recovered.

Recovery screen; Applications and Drivers
Figure 48: Recovery screen; Applications and Drivers

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4. My Software Downloads

Some of the pre-installed software on the computer does not come installed on a backup CD or DVD but is available from Dell Digital Locker. Follow the onscreen instructions to access your originally purchased software.

NOTE: There is a limit to the number of times particular software can be downloaded.

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5. Dell Backup and Recovery: Useful Links

Dell Backup and Recovery Website

Dell Backup and Recovery 1.8: Overview and Install

Dell Backup and Recovery 1.8: Factory Recovery Media

Dell Backup and Recovery 1.8: Backup

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Article ID: SLN297654

Last Date Modified: 01/11/2019 01:55 PM


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