Dell PowerEdge: How to a Remote Firmware Update with the iDRAC?

Dell PowerEdge: How to a Remote Firmware Update with the iDRAC?


Note: This article is part of the Server Tutorials: Update, other methods are available here.

This article provides information about how to apply single device firmware updates remotely through the integrated Dell Remote Access Controller (iDRAC) web interface of Dell PowerEdge servers.

Note: This feature is independent of the OS. The iDRAC can directly communicate with the hardware. A driver cannot be updated using this method.


Table of Contents

  1. Update method Overview

  2. How to update single devices via iDRAC 9

  3. How to update single devices via iDRAC 7/8

  4. Updating single devices via iDRAC 6 (Video)


1. Overview

The integrated Dell Remote Access Card (iDRAC) offer the possibility to remotely update firmware (one per one) using the "Update and Rollback" feature. It works even if the server is running.

Note: This feature is independent of the OS. The iDRAC can directly communicate with the hardware. A driver cannot be updated using this method.

Which format select for an iDRAC Firmware update?

The iDRAC can use ".EXE" files to update servers. Navigate to the dell.com/support/home site and select your model to list all available files.

Here is a quick overview of the steps to update via the iDRAC. Detailed information is provided below.

  1. Navigate to the Dell Support Site
  2. Enter the Service Tag or directly select the model.
  3. Access menu "Drivers and Downloads"
  4. Select the firmware to update.
  5. Download the .exe format (x86 or x64).
  6. Access the iDRAC Update menu.
  7. Upload the file into the Update field
  8. Apply update.
The update will be added in the task list and completed after few minutes.
Note: iDRAC is able to unzip the file and use the binary to update the firmware.




2. How to update firmware with the iDRAC 9

Before updating the firmware using a single device update method, make sure that you have downloaded the firmware image to a location on the local system. We recommend updating the iDRAC firmware first.

Note: Ensure that the file name for the single component Dell Update Package (DUP) does not have any blank space

To update single device firmware using iDRAC web interface:

14G_iDRAC_Update
Figure 1: 14G iDRAC Update

  1. Go to MaintenanceSystem Update. The Firmware Update page is displayed.

  2. On the Update tab, select Local as the File Location.

  3. Click Browse, select the firmware image file for the required component, and then click Upload.

  4. After the upload is complete, the Update Details section displays each firmware file uploaded to iDRAC and its status.
    If the firmware image file is valid and was successfully uploaded, the Contents column displays a (+) icon next to the firmware image file name. Expand the name to view the Device Name, Current, and Available firmware version information.

  5. Select the required firmware file and do one of the following:

    • For firmware images that do not require a host system reboot, click Install. For example, iDRAC firmware file.

    • For firmware images that require a host system reboot, click Install and Reboot or Install Next Reboot.

    • To cancel the firmware update, click Cancel.

    When you click Install, Install and Reboot, or Install Next Reboot, the message Updating Job Queue is displayed.

  6. To display the Job Queue page, click Job Queue. Use this page to view and manage the staged firmware updates or click OK to refresh the current page and view the status of the firmware update.

Note: If you navigate away from the page without saving the updates, an error message is displayed and all the uploaded content is lost.

Update process in Video




3. How to update firmware with the iDRAC 7 or iDRAC 8

Before updating the firmware using single device update method, make sure that you have downloaded the firmware image to a location on the local system. We recommend updating the iDRAC firmware first.

NOTE: Ensure that the file name for the single component DUP does not have any blank space.

To update single device firmware using iDRAC web interface:

12G + 13G_iDRAC_Update
Figure 2: 12G + 13G iDRAC Update

  1. Go to Overview > iDRAC Settings > Update and Rollback. The Firmware Update page is displayed.

  2. On the Update tab, select Local as the File Location.

  3. Click Browse, select the firmware image file for the required component, and then click Upload.

  4. After the upload is complete, the Update Details section displays each firmware file uploaded to iDRAC and its status.
    If the firmware image file is valid and was successfully uploaded, the Contents column displays a (+) icon next to the firmware image file name. Expand the name to view the Device Name, Current, and Available firmware version information.

  5. Select the required firmware file to be updated and do one of the following:

    • For firmware images that do not require a host system reboot, click Install. For example, iDRAC firmware file.

    • For firmware images that require a host system reboot, click Install and Reboot or Install Next Reboot.

    • To cancel the firmware update, click Cancel.

    When you click Install, Install and Reboot, or Install Next Reboot, the message Updating Job Queue is displayed.

  6. Click Job Queue to display the Job Queue page, where you can view and manage the staged firmware updates or click OK to refresh the current page and view the status of the firmware update.

Note: If you navigate away from the page without saving the updates, an error message is displayed and all the uploaded content is lost.

4. How to update firmware with the iDRAC 6 (Video)

Video: Dell iDRAC6 Firmware Updates via GUI Interface [6:30]




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Article ID: SLN292363

Last Date Modified: 10/24/2018 09:05 AM


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