Dell ImageAssist

Dell ImageAssist


ImageAssist is a tool developed by Dell Configuration Services for capturing your Windows installation (incl. apps and settings). The captured OS image (WIM) will be in a format that can be uploaded to Dell and then it will be pre-installed in the Dell factory on any of your new ordered business corporate client systems. Drivers will be added when the system is built and shipped.

BEFORE YOU BEGIN: Retail & Server OS's are not supported. Supported OS's & Systems

We recommend using a virtual build base. (VM Build Best Practices)

  • VLA Customers: Use Volume License Agreement Windows installation media.
  • OEM Customers: For Dynamic images, format the hard drive and re-install using the Windows installation media. Refer to the following article if capturing a Dell factory installed image.

IMPORTANT: Dynamic imaging supports the current release of Windows 10 and two previous releases for supported hardware configurations. There may be a delay between a new Windows update and support from ImageAssist for that update. For previous W10 builds LTSC/B, drivers will be locked down to what was validated as working for the hardware being ordered. Please contact your Dell Configuration Services Project Manager to check on additional lead times that may be needed for your order.
Windows 10 release information

**Important! Things you should know before building your Windows 10 image.


Dell and Microsoft recommend changing system and domain passwords on a regular basis. For best practice, any passwords included in your Gold Image should be changed after deployment. Microsoft: Password Age


DOWNLOAD v8.7.1.5 (released July 22, 2019) Release Notes

  1. Training Videos
  2. Documentation
  3. User Forum
  4. Helpdesk
  5. Drivers - Supported Systems
  6. FAQ's & Articles

Ready to send us your image? If you do not already have a contact, please use the links below to contact one of our regional teams.

Want Dell to build your image? Dell provides fee-based Image Management Services. Use the appropriate link below to contact one of our regional IMS teams for more information.

Join one of our weekly live OS Imaging Solutions eSeminars.

Go to Dell EMC Events and search keywords for "OS imaging"





Article ID: SLN311270

Last Date Modified: 09/20/2019 10:02 AM


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