Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys

Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys


Article Summary:

Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys



Table of Contents:

1. Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys

2. Upgrade Symantec Endpoint Encryption


Problem

Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys


Some users may report random blue screen errors on a system with Windows 7 installed. These blue screens and the dump files source the error at the file teefer2.sys.


Solution

Upgrade Symantec Endpoint Encryption


The file teefer2.sys is associated with Symantec Endpoint Protection. Per Symantec, early versions of Endpoint Encryption 12, and versions earlier than 12 are not compatible with Windows 7. If the customer is using an Endpoint Encryption version earlier than 12.0.1001.95, the customer will need to upgrade Endpoint Encryption.

*** HELPFUL LINK ***

SEP v12 Crashes Windows 7 with teefer2.sys BSOD – Symantec Forums

http://www.symantec.com/connect/forums/sep-v12-crashes-windows-7-teefer2sys-bsod





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Article ID: SLN80438

Last Date Modified: 04/05/2015 08:48 AM


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