This article provides instruction on how to connect to a wireless network using the Dell ControlPoint software.
Click All Programs
Click Dell Control Point
Click Connection Manager
Click Dell ControlPoint Connection Manager
Check the box to the left of To create a Location Based Profile, enter the profile name and enter a location name.
Make sure the box to the left of Choose the type of network connections you want to configure is checked
Check the box to the left of Wi-Fi Radio.
Enter a connection name to the right of Connection Name:
Click View to the right of Network Name:
If the desired wireless network name is not showing, all the Wi-Fi network settings including the network name and any security settings will have to be entered manually.
When the exclamation point inside a orange circle flashes, enter the security key for the wireless network.
Click Connection Status
Using the drop down menu next to Connection: select Wi-Fi
Using the drop down menu under Wi-Fi make sure the profile just created is selected
Look at the Wi-Fi Connections below to see their meaning.
Figure 1: The Wireless (Wi-Fi) Adapter is Connected at the Highest Signal
The Wireless (Wi-Fi) Adapter is Connected at the Highest Signal The computer is connected to the wireless (Wi-Fi) network and has a strong signal.
Figure 2: The Wireless (Wi-Fi) Adapter is Connected With a Weak Signal
The Wireless (Wi-Fi) Adapter is Connected With a Weak Signal Place the wireless computer and wireless router in clear line of sight and within 10 to 20 feet from each other. The computer or wireless router may have to be moved.
Figure 3: The Wireless (Wi-Fi) Adapter is Disconnected
The Wireless (Wi-Fi) Adapter is Disconnected
Figure 4: The Radio is Off
The Radio is Off This message occurs for two different reasons, either the Dell ControlPoint Connection manager has the radio set to off or the wireless hardware switch is turned off.
On the Dell ControlPoint Connection manager, click Profiles on the left column.
Click Change Settings at the bottom of the window.
Click Hardware Switch .
Click Check All.
On the Hardware Settings window, click OK.
On the Settings window, click OK .
Click Device Status on the left column.
Click to check the box next to Wi-Fi.
To the right of Airplane Mode select Off.
Click Connection status .
Figure 1: Wireless Switch, On Position
Figure 2: Wireless Switch, Off Position
Figure 5: The Wireless (Wi-Fi) Adapter is Disabled
The Wireless (Wi-Fi) Adapter is Disabled follow the instructions to enable the adapter
the search box, type device
From the list of programs given, click Device Manager
Under Network Adapters, look for Dell Wireless Mobile Broadband MiniCard Modem, right-click the Mobile Broadband adapter and click Enable
To close the Device Manager window, click the red X in the upper right corner
This article provides information on how to identify the Mobile Broadband adapter installed in the computer
This article provides information on how to download drivers for the Mobile Broadband adapter installed in your computer.
Click Run diagnostics
Click the next to Wi-Fi Diagnostics
Click to check the box next to Wi-Fi Diagnostics
Click Run Selected.
Article ID: SLN99466
Last Date Modified: 01/30/2018 08:05 AM
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