Use OpenManage Switch Administrator web interface on the N2000, N3000, and N4000 series switches to update firmware

Use OpenManage Switch Administrator web interface on the N2000, N3000, and N4000 series switches to update firmware

Article summary: This article provides the necessary steps to update firmware on the N2000, N3000, N4000 series switches through the Dell OpenManage Switch Administrator web interface. This procedure is applicable to standalone as well as stacked switches.

Updating the firmware via the web interface requires access to the OpenManage Switch Administrator web interface and the firmware to be uploaded. For the most up to date firmware, go to the Dell Support site and enter your Service Tag. Updating the boot code requires a command line interface access via serial, telnet, or SSH.

Caution: Upgrading firmware requires power cycling the switch. There will be a service outage required to complete this process. Updating the boot code will power cycle the switch or stack a second time. Switches in a stack configuration cannot be updated individually. There will be an outage of this switch or stack to update firmware.
Note: The N2000, N3000, and N4000 series switches do not have a default IP address. If the current address is not known or has not been set, an IP address will have to be set through console access before continuing.

It is recommended to save the current running configuration to the switch as well as save a copy off of the switch before proceeding with this procedure.

This process is not capable of updating the boot code. Updating the boot code will require a command line interface set of instructions. Updating the boot code is not always necessary with each firmware release. To verify whether it is required and for the update process, follow the directions found within the PDF file supplied within the firmware zip.


Open the Dell OpenManage Switch Administrator web interface by entering the IP address of the switch in your web browser. Expanding the directories can be done by clicking on the title of each directory, clicking on the + symbol to each category’s title, or clicking directly on each of the options within the main window.

1. Navigate to the download page through the following: System > File Management > File Download

2. Download the firmware to the switch:

Within the File Download page in the main window:

  1. Select File Type > Firmware
  2. Select Transfer Mode > HTTP
  3. Click on browse and navigate to the location of the firmware file. There are several files within the firmware zip file, select the file that has the stk extension and select open.
  4. Verify the name of the file selected is correct
  5. Select Image to download as active.
  6. Click on Apply at the bottom right of the main window
  7. Acknowledge the warning of transfer time by selecting OK.
Note: At this time the file transfer will lock out management functions. User data traffic will still be processed while this transfer is in progress.

3. Verify the image was transferred by navigating through: System > File Management > Active Images.

4. Activate the new firmware image. Use the Next-Active drop down to select the new image, and click on Apply.

Note: If this update is being applied to a stack, be sure to choose the correct new version for each member.

5. Power cycle the switch through: System > General > Reset.

  1. Select the unit to be restarted and select Apply.
  2. Select OK to allow the power cycle.
  3. Acknowledge the notifications that the session will disconnect by selecting OK.
Note: The firmware version should be verified following the power cycle and can be done by repeating step 3.

6. Update the boot code – Follow the update instructions listed within the firmware zip file

Note: The boot code is extracted from the current running firmware. If step 5 is not performed prior to updating the boot code, the newer boot code is not applied.
Updating the boot code may not be required for each firmware update. The need to update will be listed within the Upgrade PDF.
The boot code may not need to be updated with each firmware update. Follow the upgrade directions in each firmware release

7. Update the CPLD - This step only applies to the N4000 series of switches. Follow the update instructions listed within the firmware zip file.

Caution: The CPLD update may not be properly applied if the switch is not power cycled as required to activate the boot code update.

Article ID: HOW10420

Last Date Modified: 09/14/2019 12:29 AM

Rate this article

Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.