LTO7 not recognized under Windows Server 2008, 2012 or 2012 R2

LTO7 not recognized under Windows Server 2008, 2012 or 2012 R2


Issue:


LTO7 is not recognized under Windows Server 2012 and 2012 R2. The device appears as unknown in the device manager.
This article provides a workaround to manually install the driver to have the LTO7 correctly displayed under Windows 2012.

LTO7 is not supported under Windows Server 2008, update to Windows 2012 is needed.

Solution

1) Install HBA adapter/controller firmware. The package file can be download on the LTO-7 download page ("SAS non-RAID" directory)

2) Install the Windows hotfix https://support.microsoft.com/en-us/kb/3095711 (external link) : Update to support LTO-7 tape drives in Windows Server

3) Install LTO7 driver using the package install_nonexclusive.exe




Need more help?
Find additional PowerEdge and PowerVault articles
Watch Part Replacement Videos for Enterprise products

Visit and ask for support in our Communities

Create an online support Request





Article ID: SLN304370

Last Date Modified: 09/14/2019 08:54 AM


Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.