SC Storage Customer Notification: Dell Storage Manager server setup fails with Error Turning on MPIO

SC Storage Customer Notification: Dell Storage Manager server setup fails with Error Turning on MPIO


In Windows Server 2016, the flag that gets set to indicate whether a feature is enabled or not doesn't get set until after a reboot. In Dell Storage Manager, when running the Server Setup wizard, the below error message will appear because the flag is not set.

Error message turning on MPIO in DSM during server setup

Workaround:
  1. First install MPIO on systems running Windows Server 2016;
  2. Reboot the server;
  3. Validate MPIO is "Installed" by either:
    1. Running PowerShell command: get-windowsfeature multipath-io The "Install State" must show as "Installed".
    2. Checking the Windows Control Panel for MPIO
  4. Use Dell Storage Manager and run the Server Setup wizard.
If you encounter the above error, reboot the server and rerun the wizard.

Resolution:
The fix is in the March 2018 update 3B package KB 4088787 (which is a cumulative package).

To check for installed updates, use the PowerShell command:
Get-HotFix |ft HotfixID, InstalledOn


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN306804

Last Date Modified: 09/14/2019 10:43 AM


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