DCPM Thunderbolt warning message after installing the latest system BIOS

DCPM Thunderbolt warning message after installing the latest system BIOS

Summary: You may encounter a Dell Command | Power Manager (DCPM) warning for an unsupported Thunderbolt 3 device message after an upgrade to the latest BIOS for your system.

Thunderbolt 3 device warning message

When you download the latest Dell Command | Power Manager 2.2.1 (or newer) and install it along with the latest system BIOS, below message will appear when the Dell Business Thunderbolt Dock (TB16) is attached to a non-Thunderbolt 3 enabled system. (Figure 1.)

Dell Command | Power Manager Thunderbolt Warning
Figure 1. - Dell Command | Power Manager Thunderbolt warning

This is working as expected.

After installing Dell Command | Power Manager version 2.2.1 (and newer) along with the most current system BIOS you will receive compatibility notifications due to the incompatible USB Type-C device being connected to the USB Type-C port of the system. (In this case a device that requires a Thunderbolt 3 controller.)

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Article ID: SLN307413

Last Date Modified: 09/13/2018 07:44 AM

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