SC Storage Customer Notification: Consistency snapshots fail when volume(s) in Recycle Bin

SC Storage Customer Notification: Consistency snapshots fail when volume(s) in Recycle Bin


Issue

When working with Consistency Groups and volumes, Storage Center may alert that a Consistency Group has aborted processing. When this occurs new snapshots for volumes within the Consistency Group are not created. When this occurs the following or similar message will be displayed under the Alerts tab:

SCOS Consistency Group error
Cause

The above issue can be caused by deleting volumes in a Consistency Group and leaving them in the Recycle Bin. Use the screen shot below to confirm.

Consistency Group containing volumes in the Recycle Bin:

SCOS Consistency Group Recycle Bin





Solution

Emptying the Recycle Bin of any volumes in a Consistency Group should clear the error and allow new snapshots to be taken. If this is not the case please contact Dell Storage Technical Support.



Article ID: SLN308201

Last Date Modified: 09/15/2019 03:32 PM


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