How to Download Drivers That Are Unavailable on Dell Support Website

How to Download Drivers That Are Unavailable on Dell Support Website

Updating drivers is essential for maintaining performance, security, and in some cases accessing new features on hardware and devices, such as network adapters, monitors, printers, and video cards.

Dell Support website offers drivers that are developed for Dell products and are verified by Dell. Those drivers are provided for operating systems that Dell validates and supports for each sold product.

Note: Dell does not provide drivers for 3rd party hardware and products. Please visit the 3rd party manufacturer's website to find compatible drivers for those products.

How to find drivers for Windows 10 upgrade?

If you have upgraded your operating system to Windows 10, Dell provides drivers only for PCs that have been tested for Windows 10. Please refer to the knowledge base article, Dell computers tested for Windows 10 Upgrade to see if your PC has been tested for Windows 10.

Please note that Microsoft may provide native or built-in device drivers as part of Windows 10 operating system or via Windows Update.

If Windows 10 device drivers are not available on the Dell Drivers & Downloads and are not available through Windows Update, your PC may not be compatible with Windows 10 upgrade. Dell recommends that you install the original operating system that was shipped with your PC for the best hardware experience.

Note: If you still wish to upgrade the operating system to Windows 10 on an untested system, please visit the Microsoft Windows support website for information and support. For information on Windows lifecycle, refer to theWindows lifecycle factsheet page.

What are native or built-in device drivers?

Native or built-in device drivers are integrated into the operating system and provide functionality for many devices that support plug and play technology, such as USB, CD/DVD drive, webcam, keyboard, mouse, touchpad, etc. Native or built-in device drivers are automatically installed by the operating system.

Note: Native or built-in device drivers may not be available for all devices. An Internet connection may be required to install native or built-in device drivers for some devices, such as printers, external peripherals, etc.

How to find drivers for an operating system downgrade?

Dell Support website provides drivers for previous versions of the operating systems if they were provided as a downgrade option at the time of purchasing the PC. For example, when you purchase a Windows 10 or 8.1/8 PC with a downgrade option to Windows 7, device drivers for Windows 7 will also be available on the Dell Drivers & Downloads.

How to update drivers on my PC?

Based on the operating system installed on your PC, expand a section below for more information.

Windows Updates can automatically download recommended drivers and detailed information for your hardware and devices. Windows Update can automatically check if there are drivers available for new devices that you connect to your PC. This is a good way to make sure all your hardware and devices work properly.

Windows updates can support your Windows operating system in many ways. Windows updates can solve specific problems, provide protection from malicious attacks, or even add new features to the operating system.

How to use Windows Updates in Microsoft Windows 10 and Windows 8 or 8.1?

  1. Right-click Start and click Settings.
  2. In the Settings panel, click Update & Security.
  3. On the left panel, select Windows Update.
  4. On the right panel, click Check for updates.
  5. Restart the PC when prompted.

How to use Windows Updates in Microsoft Windows 7?

  1. Click Start and open Control Panel.
  2. In Control Panel, click System & Security.
  3. On the right panel, select Windows Update.
  4. On the right panel, click Check for updates.
  5. Restart the PC when prompted.

Device drivers for Linux come in two variants, Open and Closed (proprietary). Open drivers are open source, while closed drivers are proprietary drivers that are supplied by the device manufacturer for use only with it's devices or systems.

All the device drivers, open and closed, required to run in Linux (Ubuntu, RedHat, etc.) that was shipped with your Dell PC are included in the factory installed Linux operating system.

Note: Device drivers for 3rd party devices or peripherals may not have compatible drivers included in the factory installation of Linux on Dell PCs. Device manufacturer usually provides proprietary drivers on a media shipped with the device or on the manufacturer's website.

How to use Software Update Center in Linux?

  1. Click Dash Home icon on the launcher and type Software and Updates.
  2. In the Software and Updates settings, select the options as per your preference and complete the update process.
    Note: Dell recommends that you enable Automatically check for updates

How to update proprietary drivers?

  1. Press Super key (also called Windows key) and type Additional drivers.
  2. Once the operating system finds the available drivers, select a driver from the list. If multiple proprietary drivers are available, you can install drivers for each device.
  3. Click Activate to download, install and configure the drivers.
  4. Restart your PC to load the latest drivers.

Device drivers for ChromeOS is embedded into the operating system. It is not necessary to update the device drivers on Chromebooks. Dell Chromebook automatically checks for and downloads updates when connected to the internet using Wi-Fi or Ethernet.

How to manually update ChromeOS?

  1. Turn on your Dell Chromebook.
  2. Connect your Dell Chromebook to internet using Wi-Fi or ethernet.
  3. Click your account photo.
  4. Click Settings.
  5. Click Menu and select About Chrome OS.
  6. Click Check for Updates.
  7. If your Dell Chromebook finds a software update, it will start to download automatically.

Article ID: SLN311232

Last Date Modified: 05/07/2019 11:31 AM

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