Inspiron 5583, 5584, Latitude 3500 may display a gray image, a white horizontal line at the bottom, or a flickering image

Inspiron 5583, 5584, Latitude 3500 may display a gray image, a white horizontal line at the bottom, or a flickering image


You may experience a situation where your computer has an intermittent issue where the screen displays a gray image, a white horizontal line at the bottom, or a flickering image.

To help resolve the issue, download the latest BIOS from the Dell Support website.

To download and install the latest BIOS, perform the following steps.

  1. Browse to the Dell Drivers & Downloads page for your computer.
  2. Using the drop down menu under Category, select BIOS.
  3. Touch or click Download to the right of the latest BIOS listed for your computer.
  4. Open File Explorer and browse to the location where the downloaded file is saved
  5. Double-click the BIOS setup file and follow the on-screen instructions to complete the installation process.
  6. Your computer may restart several times to complete the BIOS update process.




Article ID: SLN316838

Last Date Modified: 09/14/2019 11:28 AM


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