Knowledge Base

Why is there no bass from the subwoofer in my speaker system? - KB Article - 164116

Download and run spkr-tst.exe

To download the spkr-tst.exe file from the Dell File Library, perform the following steps:

  1. Click the link below to access the Dell File Library:

    Speaker Test
  2. Click SPKR-TST.EXE.
  3. Click Download Now.
  4. When the File Download window appears, click Save this Program to Disk.
  5. Click OK.
    The Save As window appears.
  6. Choose the directory where you want to save the file to and then click the Save button.
  7. Navigate to the location where you saved the file.
  8. Double-click the file name.
    A WinZip Self-Extractor - SPKR-TST.exe window appears.
  9. Click Unzip.
    A WinZip Self-Extractor window appears.
  10. Click OK.
  11. Click Close.
Run the Speaker Test
  1. Click Start, and then click Run.
    The Run window appears.
  2. In the Open: box, type C:\SPK-TST\SKP-TST.WAV and press the <Enter> key.
    The system will play a 5 second test sound.
NOTE NOTE: If you do not hear bass from the subwoofer, reseat all the cables that are connected to the speakers and run the test again.

It may be that the sound or song you are playing has little or no bass.

If hear sound from your satellite speakers, it may be that the sound or song you are playing has little or no bass.



If you do not hear any sound at all from your speakers, refer to Dell Knowledge Base Article:

Troubleshooting No Sound (Audio) from Speakers

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN107288

Last Date Modified: 06/11/2015 11:06 AM

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