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Article Number: 000139067

Chromebook: A guide to LED's on the various Dell Chromebook Notebooks

Summary: The following article provides information about what the various indicator LEDs on Dell Chrome Laptops are telling you.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

What are the LED indicators on the Dell Chromebook laptops telling us?

There are several functions that Chrome laptop LEDs carry out.

They do everything from telling you the battery is charging, to there is something wrong with the computer.

They are used with an application to facilitate communication between the teacher and their students. The Chrome laptops do not use audible beeps as other computer types might.

Cause

Not Applicable.

Resolution

Click the appropriate expanding section for your Chromebook model. There is guidance to the function the LEDs on your Chromebook. There is also help resolving charging issues.

 
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There is no computer activity LED for this model. (There is only the Battery Status LED)

Chromebook 11 Battery status LED

Figure 1: Chromebook 11 Battery Status LED

Status LED Light Description
Off AC Powered, charge level higher than 97%
White AC Powered, charge level less than 97%, charging
Off Battery Powered, charge level higher than 10%
Off Battery Powered, charge level less than 10%, computer in S5 - Soft Off
Amber Battery Powered, charge level less than 10%, computer in S0 - System On or S3 - System Standby (Suspend to RAM)
Blinking Amber Battery Error

There are no Diagnostic LEDs on this model.

The Chromebook 11 3120 laptop comes with a 7 color Dell Activity light LED outside of the LCD back cover. Which can be used for interactivity between students and teachers.

Chromebook 11 3120 Activity LED

Figure 1: Chromebook 11 3120 Activity LED

LED Light Status Chassis LED Light Description
SLN306923_en_US__33120_blue_icon_BK_01 SLN306923_en_US__43120_blue_led_BK_01 Raise Hand
SLN306923_en_US__53120_red_icon_BK_01 SLN306923_en_US__63120_red_led_BK_01 Answer Question
SLN306923_en_US__73120_yellow_icon_BK_01 SLN306923_en_US__83120_yellow_led_BK_01 Discussion
SLN306923_en_US__93120_rainbow_icon_BK_01   7 colors available for preset

Chromebook 11 3120 Battery status LED

Figure 2: Chromebook 11 3120 Battery Status LED

Status LED Light Description
Off AC Powered, charge level higher than 97%
White AC Powered, charge level less than 97%, charging
Off Battery Powered, charge level higher than 10%
Off Battery Powered, charge level less than 10%, computer in S5 - Soft Off
Amber Battery Powered, charge level less than 10%, computer in S0 - System On or S3 - System Standby (Suspend to RAM)
Blinking Amber Battery Error

There are no Diagnostic LEDs on this model.

The Chromebook 11 3180 laptop comes with a 7 color Dell Activity light LED outside of the LCD back cover. Which can be used for interactivity between students and teachers.

Chromebook 11 3180 Activity LED

Figure 1: Chromebook 11 3180 Activity LED

LED Light Status Chassis LED Light Description
SLN306923_en_US__33120_blue_icon_BK_01 SLN306923_en_US__43120_blue_led_BK_01 Raise Hand
SLN306923_en_US__53120_red_icon_BK_01 SLN306923_en_US__63120_red_led_BK_01 Answer Question
SLN306923_en_US__73120_yellow_icon_BK_01 SLN306923_en_US__83120_yellow_led_BK_01 Discussion
SLN306923_en_US__93120_rainbow_icon_BK_01   7 colors available for preset

Chromebook 11 3180 Battery Status LED

Figure 2: Chromebook 11 3180 Battery Status LED

Status LED Light Description
Off AC Powered, charge level higher than 96%
White AC Powered, charge level less than 96%, charging
Off Battery Powered, charge level >Low to Fully charged
Off Battery Powered, charge level Low to critically Low, computer in S5 - Soft Off
Amber Battery Powered, charge level Low to critically Low, computer in S0 - System On or S3 - System Standby (Suspend to RAM)
Blinking Amber Battery Error

There are no Diagnostic LEDs on this model.

The Chromebook Activity light is on the back of the display cover, as shown below:

Chromebook 11 3189 Activity LED

Figure 1: Chromebook 11 3189 Activity LED

The activity LED supports 7 colors for the Dell Active Classroom application. To control this, use the DellActivityLight from the Chrome Web Store.

Chromebook 11 3189 Battery status LED

Figure 2: Chromebook 11 3189 Battery Status LED

Status LED Light Description
Off AC Powered, charge level higher than 96%
White AC Powered, charge level less than 96%, charging
Off Battery Powered, charge level >Low to Fully charged
Off Battery Powered, charge level Low to critically Low, computer in S5 - Soft Off
Amber Battery Powered, charge level Low to critically Low, computer in S0 - System On or S3 - System Standby (Suspend to RAM)
Blinking Amber Battery Error

There are no Diagnostic LEDs on this model.

There is no computer activity LED for this model.

Chromebook 13 3380 Battery status LED

Figure 1: Chromebook 13 3380 Battery Status LED

Status LED Light Description
Off AC Powered, charge level higher than 96%
White AC Powered, charge level less than 96%, charging
Off Battery Powered, charge level higher than 14%
Off Battery Powered, charge level less than 14%, computer in S5 - Soft Off
Amber Battery Powered, charge level less than 14%, computer in S0 - System On or S3 - System Standby (Suspend to RAM)
Blinking Amber Battery Error

There are no Diagnostic LEDs on this model.

There is no computer activity LED for this model. (There is only the Battery Status LED)

Chromebook 13 7310 Battery status LED

Figure 1: Chromebook 13 7310 Battery Status LED

Status LED Light Description
Off AC Powered, charge level higher than 96%
White AC Powered, charge level less than 96%, charging
Off Battery Powered, charge level higher than 14%
Off Battery Powered, charge level less than 14%, computer in S5 - Soft Off
Amber Battery Powered, charge level less than 14%, computer in S0 - System On or S3 - System Standby (Suspend to RAM)
Blinking Amber Battery Error

There are no Diagnostic LEDs on this model.

There is no computer activity LED for this model. (There is only the Battery Status LED)

Chromebook 3400 Battery status LED

Figure 1: Chromebook 3400 Battery Status LED location

Power Source LED Behavior System Power State
AC Adapter Solid White Charging (Full) (S0 - S5)
AC Adapter Solid Amber Charging (S0 - S5)
Battery Solid White Discharging (S0)
Battery Breathing White Discharging (S3)
Battery Off Discharging (S5)
Battery Blinking Amber Battery Error (S0 - S5)
 
  • S0 (ON)—System is turned on.
  • S3 (Sleep)—System is in sleep state.
  • S5 (OFF)—The computer is in a shutdown state.

There are no Diagnostic LEDs on this model.

The Chromebook 11 3181 laptop comes with a 7 color Dell Activity light LED outside of the LCD back cover. Which can be used for interactivity between students and teachers.

Chromebook 11 3181 and 3181 2-in-1 Activity LED

Figure 1: Chromebook 11 3181 and 3181 2-in-1 Activity LED

LED Light Status Chassis LED Light Description
SLN306923_en_US__33120_blue_icon_BK_01 SLN306923_en_US__43120_blue_led_BK_01 Raise Hand
SLN306923_en_US__53120_red_icon_BK_01 SLN306923_en_US__63120_red_led_BK_01 Answer Question
SLN306923_en_US__73120_yellow_icon_BK_01 SLN306923_en_US__83120_yellow_led_BK_01 Discussion
SLN306923_en_US__93120_rainbow_icon_BK_01   7 colors available for preset

Chromebook 11 3181 and 3181 2-in-1 Battery status LED

Figure 2: Chromebook 11 3181 and 3181 2-in-1 Battery Status LED

Status LED Light Description
Off AC Powered, charge level higher than 96%
White AC Powered, charge level less than 96%, charging
Off Battery Powered, charge level >Low to Fully charged
Off Battery Powered, charge level Low to critically Low, computer in S5 - Soft Off
Amber Battery Powered, charge level Low to critically Low, computer in S0 - System On or S3 - System Standby (Suspend to RAM)
Blinking Amber Battery Error

There are no Diagnostic LEDs on this model.

There is no computer activity LED for this model. (There is only the Battery Status LED)

Chromebook 7486 Battery status LED

Figure 1: Chromebook 7486 Battery Status LED location

Power Source LED Behavior System Power State
AC Adapter Solid White Charging (Full) (S0 - S5)
AC Adapter Solid Amber Charging (S0 - S5)
Battery Solid White Discharging (S0)
Battery Breathing White Discharging (S3)
Battery Off Discharging (S5)
Battery Blinking Amber Battery Error (S0 - S5)
 
  • S0 (ON)—System is turned on.
  • S3 (Sleep)—System is in sleep state.
  • S5 (OFF)—The computer is in a shutdown state.

There are no Diagnostic LEDs on this model.

There is no computer activity LED for this model. (There is only the Battery Status LED)

Chromebook 3100 Battery status LED

Figure 1: Chromebook 3100 Battery Status LED location

Power Source LED Behavior System Power State
AC Adapter Solid White Charging (Full) (S0 - S5)
AC Adapter Solid Amber Charging (S0 - S5)
Battery Solid White Discharging (S0)
Battery Breathing White Discharging (S3)
Battery Off Discharging (S5)
Battery Blinking Amber Battery Error (S0 - S5)
 
  • S0 (ON)—System is turned on.
  • S3 (Sleep)—System is in sleep state.
  • S5 (OFF)—The computer is in a shutdown state.

There are no Diagnostic LEDs on this model.

There is no computer activity LED for this model. (There is only the Battery Status LED)

Chromebook 3100 2-in-1 Battery status LED

Figure 1: Chromebook 3100 2-in-1 Battery Status LED location

Power Source LED Behavior System Power State
AC Adapter Solid White Charging (Full) (S0 - S5)
AC Adapter Solid Amber Charging (S0 - S5)
Battery Solid White Discharging (S0)
Battery Breathing White Discharging (S3)
Battery Off Discharging (S5)
Battery Blinking Amber Battery Error (S0 - S5)
 
  • S0 (ON)—System is turned on.
  • S3 (Sleep)—System is in sleep state.
  • S5 (OFF)—The computer is in a shutdown state.

There are no Diagnostic LEDs on this model.

There is no computer activity LED for this model. (There are only the Power/Diagnostics and Battery Status LEDs)

Chromebook 5300 2-in-1 Battery status LED

Figure 1: Chromebook 5300 2-in-1 Battery Status LED location

LED Behavior System Power State
Off AC Powered, charge level higher than 96%
Solid White AC Powered, charge level less than 96%, charging
Off Battery Powered, charge level >Low to Fully charged
Off Battery Powered, charge level Low to critically Low, computer in S5 - Soft Off
Solid Amber Battery Powered, charge level Low to critically Low, computer in S0 - System On or S3 - System Standby (Suspend to RAM)
Blinking Amber Battery Error
 
  • S0 (ON)—System is turned on.
  • S3 (Sleep)—System is in sleep state.
  • S5 (OFF)—The computer is in a shutdown state.

Chromebook 5300 2-in-1 Power/Diagnostic status LED

Figure 2: Chromebook 5300 2-in-1 Power/Diagnostic Status LED location

Note: The diagnostic pattern is a two-digit number. It is represented by:
 
  • The first group of LED blinks (1 through 9) in amber,
  • Followed by a 1.5 second pause with the LED off,
  • Then a second group of LED blinks (1 through 9) in white.
  • The LEDs go off for three seconds and then repeat.
  • Each LED blink takes 0.5 seconds.
 
Blinking Pattern Possible Issue Suggested Resolution
Amber White
2
1
CPU failure
Contact Dell.
2
2
System Board failure (included BIOS corruption or ROM error)
Flash latest BIOS version.
If problem persists, contact Dell.
2
3
No Memory/ RAM detected
Confirm that the memory module is installed properly.
If problem persists, test the memory module.
2
4
Memory/RAM failure
Test the memory module.
2
5
Invalid memory installed
Test the memory module.
2
6
System board/Chipset Error/Clock failure/Gate A20 failure /
Super I/O failure/Keyboard controller failure
Contact Dell.
2
7
LCD failure
Contact Dell.
2
8
LCD Power rail failure
Contact Dell.
3
1
RTC power failure
Swap out the CMOS battery.
3
2
PCI or Video card/chip failure
Contact Dell.
3
3
BIOS Recovery image not found
Flash latest BIOS version.
If problem persists, contact Dell.
3
4
BIOS Recovery image found but invalid
Flash latest BIOS version.
If problem persists, contact Dell.
3
5
EC ran into power sequencing failure
Flash latest BIOS version.
If problem persists, contact Dell.
3
6
Flash corruption detected by SBIOS
Flash latest BIOS version.
If problem persists, contact Dell.
3
7
Time-out waiting on ME to reply to HECI message
Flash latest BIOS version.
If problem persists, contact Dell.

There is no computer activity LED for this model. (There is only the Power and Bi-color Battery Status LEDs)

Chromebook 5400 Battery status LED

Figure 1: Chromebook 5400 Battery Status LED location

Note: The computer does not shutdown when displaying Diagnostic Error Codes. Which will always supersede any other use of the Power/Battery LED. Battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed on a laptop.
 
  • S0 (ON)—System is turned on.
  • S3 (Sleep)—System is in sleep state.
  • S5 (OFF)—The computer is in a shutdown state.

Chromebook 5400 Power/Diagnostic Status LED

Figure 2: Chromebook 5400 Power/Diagnostic Status LED location

Note: The diagnostic pattern is a two-digit number. It is represented by:
 
  • The first group of LED blinks (1 through 9) in amber,
  • Followed by a 1.5 second pause with the LED off,
  • Then a second group of LED blinks (1 through 9) in white.
  • The LEDs go off for three seconds and then repeat.
  • Each LED blink takes 0.5 seconds.
 
Blinking Pattern Possible Issue Suggested Resolution
Amber White
2
1
CPU failure
Contact Dell.
2
2
System Board failure (included BIOS corruption or ROM error)
Flash latest BIOS version.
If problem persists, contact Dell.
2
3
No Memory/ RAM detected
Confirm that the memory module is installed properly.
If problem persists, test the memory module.
2
4
Memory/RAM failure
Test the memory module.
2
5
Invalid memory installed
Test the memory module.
2
6
System board/Chipset Error/Clock failure/Gate A20 failure /
Super I/O failure/Keyboard controller failure
Contact Dell.
2
7
LCD failure
Contact Dell.
2
8
LCD Power rail failure
Contact Dell.
3
1
RTC power failure
Swap out the CMOS battery.
3
2
PCI or Video card/chip failure
Contact Dell.
3
3
BIOS Recovery image not found
Flash latest BIOS version.
If problem persists, contact Dell.
3
4
BIOS Recovery image found but invalid
Flash latest BIOS version.
If problem persists, contact Dell.

Article Properties

Affected Product
Chromebook, Chromebook 11, Chromebook 3100 2-in-1, ChromeBook 3100, Chromebook 3120, Chromebook 11 3180, Chromebook 11 3189, Chromebook 5190 2-in-1, Chromebook 5190, Chromebook 13 3380, Chromebook 7310, ChromeBook 3400, Inspiron Chromebook 11 3181 , Inspiron Chromebook 11 3181 2-in-1, Inspiron Chromebook 7486, Latitude 5300 2-in-1 Chromebook, Latitude 5400 Chromebook ...
Last Published Date

22 Sept 2022

Version

5

Article Type

Solution

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