This article explains how to troubleshoot a "no boot" situation. It means that the server powers on and the Dell screen appears but when the operating system should be loaded, the error "No Boot Device Available" is displayed and nothing happens. No power and no post issues are explained in this article: Troubleshooting a Server that does not start.
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After completing the Power On Self-Test (POST) phase, the server tries to boot a bootable device.A boot device is any piece of hardware that can read or contains the files required for a computer to start. A default bootable media can be select in the BIOS and by default the raid controller card (PERC) will be selected first. Files available in a bootable device (RAID, USB key, DVD, ISO file) contain instructions to start the operating system. When these files cannot be found, the error "No Boot Device Available" is displayed.
Few actions can be performed to check what is not working properly.
The first thing to check is which device is selected as the primary boot. To do a quick check please use F11 to launch the manual boot selection.
If the system now boots into the operating system, the hardware is fine and there is a boot order conflict in the BIOS settings. The most likely cause for this is that the system is set to boot from CD/DVD and/or USB before the drives, which is a logical setting. To resolve this, just ensure you do not have a USB or CD/DVD inserted into the system.
You can change the boot order setting permanently in the System Setup to boot from the drive first. To change this:
If the server was working properly and without any change, the issue arises, the RAID properties needs to be checked
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Article ID: SLN292433
Last Date Modified: 11/30/2017 09:13 AM
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