Getting Started Guide - Dell Wyse ThinOS

Getting Started Guide - Dell Wyse ThinOS





This article provides information on how to get started with your Dell Wyse Thin Client, the activities that you must perform to start using your thin client running Dell Wyse ThinOS operating system.

Table of contents:

  1. Using Your Desktop
  2. Connecting to a Remote Server
  3. Configuring Thin Client Settings and Connection Settings
  4. Connecting to a Printer
  5. Connecting to a Monitor
  6. Locking the Thin Client
  7. Signing Off and Shutting Down
  8. Additional Getting Started Details
  9. Documentation
Note: ThinOS is centrally managed and configured using INI files to automatically push updates and any desired default configuration to all supported thin clients in your environment. Refer to the Central Configuration: Automating Updates and Configurations section of the Admin Guide for your thin client at Dell Manuals website.
Note: If no INI files are detected, you can use local dialog boxes on each thin client to make available configurations. ThinOS will save many of these locally configured settings such as resolution, mouse, and keyboard to persist after reboot. However, once INI files are detected, rebooting causes ThinOS to become stateless while ignoring locally configured settings after a reboot and then the settings contained in the INI file will be used.

Using Your Desktop

What you see after logging on to the server depends on the administrator configurations.

  • Users with a Classic Desktop - will see the classic ThinOS desktop with full taskbar, desktop, and Connect Manager familiar to ThinOS users. This option is the default out-of-the-box experience and is recommended for terminal server environments with published applications and for backward compatibility with ThinOS 6.x versions. For more information on using the Classic Desktop, refer to the Classic Desktop Features section of the Admin Guide for your thin client at Dell Manuals website.
  • Users with a Zero Desktop - will see the Zero Desktop with the Zero Toolbar showing the assigned list of connections from which to select. This option is recommended for VDI and any full-screen only connections. For more information on using the Zero Desktop, refer to the Zero Desktop Features section of the Admin Guide for your thin client at Dell Manuals website.

In any desktop case, you can select the desktop option you want (Classic Desktop or Zero Desktop) and create the connections you need using the Visual Experience tab on the Remote Connections dialog box.

To open the Remote Connections dialog box, perform one of the following tasks:

  • Classic Desktop — Click User Name , and then select System Setup → Remote Connections.
    Note: User Name is the user who is logged-on and is located at the lower-left pane of the taskbar.
  • Zero Desktop — Click the System Settings icon on the Zero Toolbar, and then select Remote Connections.
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Connecting to a Remote Server

On your initial connection to central configuration, we recommended that you connect using a wired connection plug in the network-connected Ethernet cable to your thin client before starting the thin client to obtain the configurations desired by the administrator. This wired connection will also provide any wireless configurations provided by the administrator through INI files.

If you must initially connect to central configuration through wireless, use the Wireless tab in the Network Setup dialog box to enter the SSID and encryption configurations required or set up by the network administrator. For more information, see Configuring the Network Settings.

Central Configuration — If you are configured for automatic detection using INI files — see Dell Wyse ThinOS INI Guide , your thin client will automatically detect and connect to the configured remote services during the boot-up process. Press the power button to turn on your thin client to see the Login dialog box. Enter your User name, Password, and Domain, and then click Login. After authentication is successful, your available connections are presented.

Note: Although the thin client will default to the Classic Desktop for INI backward compatibility, you can configure the thin client to display the Zero Desktop by using the SysMode=VDI parameter in the INI files or by selecting the desktop option in the dialog box. For more information, see Using Your Desktop.

Manual Connection — If you are not yet set up for central configuration, you will see the Zero Toolbar, where you can configure the initial server connection you want using the Remote Connections dialog box before you can log in.

You only need to complete this manual configuration once or after reboot to factory defaults. After the thin client knows the location of your server, it automatically connects to the server for login when you start the thin client in the future. After you confirm that your environment is ready for deployment, you can create INI files for central configuration.

Connecting a Remote Server Manually

To connect a Remote Server manually, complete the following tasks:

Note:
  • If an ICA or RDP connection is configured— After thin client restarts, click the Home icon on the Zero Toolbar to open the list of available connections. Click the ICA or RDP connection you created, and then log in.
  • If a specific Broker Server connection is configured— After thin client restart, the Login dialog box appears for your server. Enter the User name, Password, and Domain and click Login. After authentication is successful, your Zero Toolbar is presented with your assigned connections defined by the broker server.
  1. Click the System Settings icon on the Zero Toolbar to open the System Settings menu, and then click Remote Connections to open the Remote Connections dialog box.
  2. Click the Broker Setup tab of the Remote Connections dialog box to configure one of the following connections:
    • ICA or RDP connection —Select None, select ICA or RDP, click Configure Connection, and then follow the wizard.
    • A specific broker server connection — Select Microsoft, Citrix Xen, Dell vWorkspace, VMware View, Amazon WorkSpaces or Other, and then enter the IP Address for the server in the Broker Server box.
  3. Click OK, and then restart the thin client.
    Click the Shutdown icon on the Zero Toolbar to open, and use the Shutdown dialog box to restart the thin client.
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Configuring Thin Client Settings and Connection Settings

While the use of INI files is recommended to configure thin client settings and connection settings available to users , see How to Set Up Automatic Updates and Configurations, you can use dialog boxes on a thin client to:

  • Set up your thin client hardware, look and feel, and system settings, see Configuring Thin Client Settings Locally.
  • Configure connection settings, see Configuring Thin Client Settings Locally.
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Connecting to a Printer

To connect a local printer to your thin client, be sure you obtain and use the correct adapter cables which are not included. Before use, you may need to install the driver for the printer by following the printer driver installation instructions. For information on connecting to printers, see Configuring the Printer Setup.

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Connecting to a Monitor

Depending on your thin client model, connections to monitors can be made using either a VGA (analog) monitor port, a DVI (digital) monitor port, or a DisplayPort (digital) and the proper Dell monitor cables/splitters/adapters. For information on configuring dual display settings, see Configuring the Display Settings.

Note: For dual-monitor supported thin clients— when using a DVI to DVI/VGA splitter, ensure that the DVI monitor will be the primary monitor; when using a DisplayPort, ensure that the DisplayPort monitor will be the primary monitor.

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Locking the Thin Client

To help ensure that no one else can access your private information without permission, ThinOS allows you to lock your thin client so that credentials are required to unlock and use the thin client after you do one of the following:

  • Unplug a signed-on smart card — If an administrator has set SCRemovalBehavior=1for the signing parameter in the INI files and you unplug the smart card that you used to sign on to the thin client, then the thin client will lock. To unlock the thin client for use, you must use the same smart card and your correct PIN. Note that removing a signed-on smart card can also cause the thin client to log-off, if an administrator has set the INI files to do so in this case you must sign-on as usual to use the thin client.
  • Use Lock Terminal from the Shortcut Menu and Shutdown dialog box — On the Classic Desktop, right-click on the desktop and select Lock Terminal, or use the Shutdown dialog box, see Classic Desktop Features. On the Zero Desktop, use the Shutdown dialog box, see Signing Off and Shutting Down. To use the thin client, you must use your correct password.
  • Use the screen saver — If an administrator has set LockTerminal=2 for the ScreenSaver parameter in the INI files and you use the screen saver, then the thin client will lock. To open the thin client for use, you must use your correct password.
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Signing Off and Shutting Down

Use the Shutdown dialog box to select the available option you want:

  • Classic Desktop — Click Shutdown in the Connect Manager or Desktop Menu.
  • Zero Desktop — Click the Shutdown icon on the Zero Toolbar.
Note: You can also configure automatic behavior after all desktop sessions are closed by using the Remote Connections dialog box, see Central Configuration: Automating Updates and Configurations.

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Additional Getting Started Details

Zero Desktop Features

Zero Interactive Desktop Guidelines

The Zero Desktop has a default background with the Zero Toolbar at the left of the screen. The following table lists the available Zero Desktop shortcuts.

Action Keys
Display the Zero Toolbar Ctrl + Alt + UpArrow
Open a selection box for toggling between the desktop and currently-active connections Ctrl + Alt + DownArrow
Lock the thin client Ctrl + Alt + LeftArrow
or
Ctrl + Alt + RightArrow
Keyboard shortcuts to menu commands Left-Alt + UnderlinedLetter
or
Right-Alt + UnderlinedLetter
Capture the full desktop to the clipboard Print Screen
Capture the active window to the clipboard Alt + Print Screen
Note:
  • You can copy and paste between application sessions and between sessions and the desktop, however, this function depends on session server configurations.
  • In addition to the standard two-button mouse, the thin client supports a Microsoft Wheel Mouse used for scrolling. Other similar types of a wheel mouse may or may not work.

To switch the left and right buttons, use the Peripherals dialog box, see Configuring the Peripherals Settings.

Zero Toolbar

The Zero Toolbar usually appears at the left corner of the Zero Desktop. However, depending on administrator configurations, the toolbar can be removed or hidden. It is shown only when a user moves the mouse pointer over the left edge of the desktop screen.

Administrators can configure the toolbar settings using either a dialog box, see Configuring the Remote Configurations or the SysMode parameter in the wnos.ini file, see Dell Wyse ThinOS INI Guide.

Icon What It Does
Home Opens the list of available connections
System Information Displays thin client system information
System Settings Opens the System Settings menu to configure thin client system settings and perform diagnostics
Shutdown Terminal Click the Shutdown Terminal icon to use the Shutdown options available on the thin client, see Signing Off and Shutting Down section of this Dell knowledge-base article. Note that the Shutdown Terminal icon does not display on the toolbar when using the Admin Mode button to configure system settings.
Note: If configured to display by an administrator, the current date and time are shown on the Zero Toolbar. The thin client is capable of synchronizing its clock to time provided by a Simple Network Time Protocol (SNTP) server.
List of Connections

On the Zero Toolbar, you can click the Home icon to open your list of assigned connections. In some cases, the list may contain only default connections.

Use the following guidelines depending on user privilege level, some options may not be available for use:

Option What It Does
Name of the connection Opens the connection you want to use.
Note: All open connections display a blue icon to the left of the connection name in the list.
Reset icon Resets the connection.
Note: It is useful when a connection is not functioning properly or you need to reboot the connection.
Close icon Closes the connection.
Note: The Close icon is grayed out for connections that are not open.
Edit icon Opens the Connection Settings dialog box, to change the connection options.
Note: Depending on user privilege level, editing options may not be available for use.
Add Connection Allows you to configure or add new connections.
Configuring Global Connection Settings If you do not use INI files to provide global connection settings, you can click Global Connection Settings to open and use the Global Connection Settings dialog box to configure settings that affect all of the connection in the list.

Classic Desktop Features

Login Dialog Box Features

While the Login dialog box allows you to log on to the server, it also allows you to:

  • Obtain system information.
  • Access Admin Mode to configure thin client settings.
  • Change or reset your own password and unlock your account.
  • Open the Shutdown dialog box by using CTRL+ALT+DELETE.

In the Login dialog Box, use the following guidelines:

  • System Information— Click the Sys Info button to open the System Information dialog box. You can view the thin client system information such as System Version, IP Address, information on devices connected to your thin client, event logs and so on.
  • Admin Mode — Click the Admin Mode button to configure various settings locally on the thin client other than broker desktop configurations. For example, you can choose to manually configure the Citrix Xen Broker Server URL or override the URL that is centrally defined by file servers by using the Remote Connections dialog box as described in Remote Connections.
    Note: By default the Admin Mode button is not displayed on the log on dialog box. You can display it by selecting the Show local admin button check box in the Shutdown dialog box
    Note: By default there is no password needed for Admin Mode button use. You can password protect the Admin Mode button (to require login credentials) by using the AdminMode parameter in a wnos.ini file, see Dell Wyse ThinOS INI Guide.
    • Classic Desktop — Use the Leave Administrator Mode option in the Shutdown dialog box.
    • Zero Desktop — Use the Leave Administrator Mode option in the Shutdown dialog box, or use the Leave Administrator Mode icon (X) in the upper-right pane of the System Settings menu.
  • Shutdown — Click the Shutdown button to open and use the Shutdown dialog box to sign off, shut down, restart, reset the system setting to factory defaults, and so on.
  • Account Self-Service — Click the Account Self-Service icon shown when configured using the AccountSelfService option of the PasswordServer INI parameter to open and use the Account Self-Service dialog box to change or reset your own password and unlock your account. For information on INI parameter, see Dell Wyse ThinOS INI Guide.

This process assumes that the security questions and answers have been pre-registered by the user inside of their Windows environment. Users must use HTTPS (not HTTP) for an account self-service server address such as https://IPAddress, in the Broker Setup tab.

Accessing System Information

Use the System Information dialog box to view system information.

  • Classic Desktop — Click System Information from the desktop menu.
  • Zero Desktop — Click the System Information icon on the zero toolbar.

The System Information dialog box includes:

  • General Tab — Displays general information such as System Version, Serial Number, Memory Size (Total and Free), CPU Speed, ROM Size, Monitor, Parallel ports, Terminal Name, Boot from, Memory speed, SSD size, Resolution and Serial ports.
  • Copyright Tab — Displays the software copyright and patent notices.
    Acknowledgements button is added in the Copyright tab in System Information. This button is related to third party software and is available only in following clients:
    • Wyse 3030 LT thin client with ThinOS
    • Wyse 5010 thin client with ThinOS (D10D)
    • Wyse 5040 AIO thin client (5212)
    • Wyse 5060 thin client with ThinOS
    • Wyse 7010 thin client with ThinOS (Z10D)

    This feature is supported on the following PCoIP enabled clients:
    • Wyse 3030 LT thin client with PCoIP
    • Wyse 5010 thin client with PCoIP (D10DP)
    • Wyse 5040 thin client with PCoIP (5213)
    • Wyse 5060 thin client with PCoIP
  • Event Log Tab — Displays the thin client start-up steps normally beginning from System Version to Checking Firmware or error Messages that are helpful for debugging problems. The details about the monitors connected to the thin client are also displayed.
  • Status Tab — Displays status information about TCP performance related parameters, UDP performance related parameters, CPU Busy, System Up Time, CCM status, Free Memory, Active sessions, and WDM status.
  • IPv6 Tab — Displays IPv6 information such as Link-local Address, IPv6 Address and IPv6 Default Gateway.
    Note: This tab is displayed when IPv6 is enabled in the General tab of the Network Setup dialog box.
  • ENET Tab— Displays information about wired network connections.
  • WLAN Tab— Displays information about wireless network connections.
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Documentation

To view or download the Admin Guide or Manuals for your Dell Wyse Thin Client, follow these instructions:

  1. Visit the Dell Manuals website.
  2. Click View Products button under Browse for a Product.
  3. Select Desktops & All-in-Ones. Select Wyse and then Wyse Hardware.
  4. From the list, click on Wyse Thin Client of your choice.
  5. Click on PDF next to the required document.
    • Click on More Languages to view the list of available language options.
    • Click on PDF next to the preferred choice of language.
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Article ID: SLN306256

Last Date Modified: 07/28/2018 12:12 PM


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