Restart the Printer Errors 009-360 (Yellow), 009-361 (Magenta), 009-362 (Cyan), 009-363 (Black), 3110cn / 3115cn / 3130cn

Restart the Printer Errors 009-360 (Yellow), 009-361 (Magenta), 009-362 (Cyan), 009-363 (Black), 3110cn / 3115cn / 3130cn


Restart the Printer Errors 009-360 (Yellow), 009-361 (Magenta), 009-362 (Cyan), 009-363 (Black), 3110cn / 3115cn / 3130cn

Determine if Dell or Non-Dell Toner is being used.
  1. If Non-Dell toner is being used, set the Non-Dell Toner mode to On in the Operator Panel of the Dell™ 3110cn printer.
    1. Press the Menu button.
    2. Press the button until Admin appears, then press the button.
    3. Press the button until Maintenance appears, then press the button.
    4. Press the button until Non Dell Toner appears, then press the button.
      Off is the default setting.
    5. Press the button to select On, then press the button.
    6. Press the Cancel button several times to get back to the main screen.
  2. If Dell toner is being used, verify all 4 cartridges are present. Replace any that are missing.
  3. Reseat the toner cartridge based on the error: Yellow = (009-360) Magenta = (009-361) Cyan = (009-362) Black = (009-363)
  4. If error persists after reseating the cartridge, Please contact Dell Technical Support for further advice.

Article ID: SLN162356

Last Date Modified: 07/12/2016 08:33 AM


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