Dell Chromebook Notebook's System Guide: Contains Links to How-To Guides and Useful Information About Your System and Information About Resolving Charging Issues.
Links to the System Manuals can be found here:
This section provides links to information about locations of connectors and ports, pictures of your system, and will help you to get started with your system.
This section covers the supported Operating System (OS) re-installation options for your system
The drivers are part of the Chrome Operating System. Therefore there are no Drivers you can download directly.
This section covers the Chrome Shell (CROSH) diagnostics. The Chrome OS does not support ePSA, Dell BIOS, the F12 Boot menu or DellConnect. There are no preboot diagnostics.
The Quick Start Guide provides information, and pictures, about your particular system and will help you familiarize yourself with the computer.
This section provides information on safe practices to take into consideration before working with electrical equipment.
This section covers guidelines for the various hardware-related tasks and faults you may experience on this particular system type. Most hardware issues are resolved by the Return for Repair warranty this system is covered by. There are no Customer Replaceable Parts on this system.
This section includes links to any system-specific articles that provide solutions for your particular Dell Chromebook.
This section covers the Software that is supported on your system, it also has links to information about Security and Encryption and Anti-Virus.
See the tabs below to find out more information
The software sold with your Computer is subject to change, but the software within the Chrome Operating System (OS) will all be in the form of Apps. This section provides information on preinstalled software and how to identify the software sold with your computer.
This section covers guides on setting up and using your system when you first receive it.
Refer to the Chromebook Knowledge Base article Chromebook security for information on the security features the Chromebook Operating System provides.
This link provides information on What is a Service Tag or Express Service Code and how do I locate it?
This link provides information on how to Determine Warranty Status.
This link provides information on Support Service for Expired Warranties.
This link provides information on how to submit a Ownership Transfer.
This link provides information on How to Report System Lost or Stolen?
When the battery does not seem to be charging:
Try another A/C Adapter if one is available.
Try following the steps outlined in the following article: How to recover and reset the Chrome OS
Perform a battery health test on the battery with the A/C adapter. For more information refer to Dell Knowledge base article Battery Health Check.
Article ID: SLN293900
Last Date Modified: 08/16/2018 01:16 PM
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