Need help with your webcam on a Dell desktop or laptop PC ? Find support content, diagnostic tests, knowledge base articles and video tutorials.Diagnostic Tests
Use Dell Online Diagnostics for webcam issues to analyse, identify potential issues and offer solutions/guidanceTroubleshooting
Additional information or tests can be found in the following Knowledge Base articles:
The troubleshooting guides below cover basic troubleshooting steps for problems like: webcam not detected, webcam not working, blank (black) image, distorted or grainy image, color, brightness and contrast issues.Download Software and Drivers
We recommend having the latest drivers and software updates for your PC as these may include enhancements to maintain optimum performance. Visit the Dell Download Center page.Video
Note: Drivers for Integrated Webcams are pre-installed with Microsoft Windows and require no specific driver to be installed.
Our comprehensive videos offer step by step support and information to resolve your query. Videos are in English. -Translated subtitles available for some languages. Additional videos can be found in our Video Library.